The Westerly at Hilton Aruba Caribbean Resort

"Hilton did it right ! Location is perfect and convenient to restaurants right across the street . The new hotel and rooms are BiG and beautiful with over sized balconies. It’s pricey but you get what you pay for . Free giveaways ( beach bag , towels , sun block , sun cream , reusable water bottles all for you to keep) . The easy way you able to pre book your beach and pool seating is excellent. Cleanliness is our room was kept spotless by Mangelin she was fantastic. The grounds kept impeccably. The staff super attentive down to every detail . ( even supplied a yoga matt for our room so my wife can do her morning routine. If your planning Aruba this is the way to go!"

Movida Inn Aruba

"This place is a hidden gem !!! I was honestly blown away with this place. This place is completely renovated and new as well as incredibly clean. The pool is immaculate. The grounds are stunning, it's tucked away but once inside you feel like you're on a resort. I will definitely come back here !!! Our apartment was really nice sized I actually couldn't believe it was all for us. Our room was also pool side with a patio. We travel a lot and most of the time the pictures don't match but this time it was actually the exact room we saw in the pics. Ester who is on site most of the time is an absolute sweetheart and very attentive to all your needs. This place has thought of every detail! And as if it wasn't perfect enough, there's the cats 😻 🐾♥️🐾♥️🐾 There's 3 of them and they are just the best -Aruba is the ambassador of the inn and we re gonna miss him too. All in all probably one the nicest places we have ever stayed at !!!!! Would definitely recommend 1000%"

The St. Regis Aruba Resort

"Don't risk booking with St. Regis Aruba or through Trip.com. On July 30th, we arrived at the hotel after a 9-hour journey. Our reservation was paid for and confirmed, both by email and on the Trip.com app. Upon check-in, the receptionist informed us that the reservation had been canceled because the rate supposedly applied only to Aruba residents. The only explanation given was that Trip.com had sent us an email with the cancellation. Upon checking, we saw it was sent on July 30th, while we were on our flight, but the reservation still showed as active in the app. When I made the reservation, I entered my name, country of residence, and phone number with Chile's country code. If the rate was exclusively for local residents, how was it possible for the system to confirm and charge for the reservation? That error was not mine. The most unbelievable part was the attitude of both the hotel and Trip.com. Neither took responsibility nor offered a solution. They simply canceled the reservation and told us the payment would be refunded within 2 to 14 days. We're talking about over US$1,000. What if I hadn't had the money to pay for another hotel at that moment? They would have literally left us without accommodation upon arriving in Aruba. We ultimately had to book another hotel and, of course, pay a much higher rate. Mistakes can happen, but the difference lies in how a company responds. For this reason, and to avoid starting your trip on a bad note, I suggest not booking at St. Regis Aruba or through Trip.com. It goes without saying that 4 days have passed and I still haven't received any news about the refund to my card."

Playa Linda Beach Resort

"Shout out to Jesse for keeping our resort safe. He keenly recognized a situation where a group of individuals who were trespassing on property and quickly removed them without anyone realizing there was a problem. Jesse’s presence, public relations skills, demeanor and quickness to act make us feel safe and comfortable in this beautiful Resort!"

Marriott's Aruba Surf Club

"Very disappointed the customer service. My granddaughter had to wait about six hours for them to finally bring a pack and play and the drain in the bathtub didn’t work for her to take a bath. Then we ask them for a comforter for the pullout couch and they told us that even though they have them, they would not provide us one. Not a good job by Marriott. Usually love their customer service, but this one really is disappointing."

Marriott's Aruba Ocean Club

"This luxury hotel somehow thought it was appropriate to give us a room where the windows were boarded up from floor to ceiling with plywood. Much like you would find in a condemned crack house. Look at the photos if you think this would never happen. It did. Bottom line - this shows the hotel and its management do not care about their guests or owners. I recommend that you do not stay here and definitely do not buy a timeshare here. Buyer beware!"

Summer Wind Luxury Family Villa