Hilton Aruba Caribbean Resort & Casino

I loved the new Shore Club thee place to watch sunsets and the food and atmosphere were marvelous.

We were aware that there would be construction around the hotel while Hilton expands, and for the most part it wasn’t an issue. The disappointment was that only one of two pools was open, meaning that sometimes it was hard to find seating around the pool area. Beach loungers were easy to book and a selection of them were free each day. Palm beach is really beautiful and it was nice to have it so accessible to the hotel. On the whole, service at the hotel was great, there were a couple of staff members who were potentially having a bad day but generally Aruban’s are extremely friendly. Violet, was in charge of cleaning our room throughout our stay and she was just lovely! Although not the hotel’s fault, I was told at Che k-in that there was an extra resort charge each day. Trip.com said there would be a small government tax. But mentioned nothing about the resort fee. The government tax was also more than trip.com stated on our booking confirmation.

We loved our stay at Hilton Aruba and we cannot wait to come back next year!

The location is perfect

La playa del hotel es excelente! Ademas destaco la ubicación y la cantidad de lugares gastronómicos que tiene para ir caminando.

Pague estadía en Hilton Aruba Carribbean Resort & Casino, del 22 al 26 de julio 2025. Pague a Trip.Com,, N°**********, PIN:****, Reserva: **************** Mi reclamo es el siguiente; pague por vista parcial al mar, nos pusieron al lado de una construcción del hotel, además, nunca supimos que no había gimnasio, porque estaba en remodelación. Pague 1.933.960 CLP, incluyendo; IVA 213.628 CLP, impuesto municipal 11.296 CLP. El precio no indicaba que en el hotel me cobrarían 400 US$ en (RM GOVERMENT TAX y RESORT CHARGE), es decir, lo que promociona TRP.COM es publicidad engañosa, tratamos de comunicarnos desde el hotel y no fue posible. El hotel nunca tuvo animo de solucionar nada y TRIP:COM tampoco, por lo tanto contratar estadía este hotel con Uds. fue una mala experiencia. Agradeceré indicarme que debe hacer para que me devuelvan lo cobrado demás, y con quien hablar porque la atención de Uds. es impersonal.

酒店位置非常差，因為對面馬路有好多餐廳。餐廳嘅音樂音量非常大，而且係通宵咁開。我住嘅房間都可以聽到。 酒店房間嘅冷氣機噪音都好大。 預訂酒店嘅時候冇提到酒店正在進行翻新工程，去到之後才知道佢哋進行翻新工程。有些設施需要關閉。例如鄰近酒店房嘅停車場關閉咗。其中一個游泳池亦都關閉。而且景觀唔好睇又有噪音等等。 我訂嘅係海景房間，但係觀景非常差。只有小部份可以見到海而且距離很遠。以我哋訂房嘅價錢絕對唔值。

The highlight of this hotel is its location and beautiful beach. The property is older and they do their best to maintain it, but the rooms are in need of updates, and overall cleanliness throughout the hotel could be improved.

Great resort with all the perks you could ask for. Great time at the resort. All the best restaurants In minutes walking.