"OK, forholdet mellem pris og ydelse er okay! "Residence Umag" er et anneks til "Hotel Umag" og en del af Plava Laguna-gruppen. Vi har set andre 4-stjernede hoteller i kæden, men det må siges, at det ikke lever op til forventningerne i sammenligning! Hotel Umags beliggenhed og restaurantens spisemuligheder, lige ved havet, er værd at nævne positivt! Værelserne i Residence er blevet renoveret på en forholdsvis moderne måde, ret små og beskedne, men tilstrækkelige til et par dage! Badeværelset er for lille til nogle, der lige er vant til det... Sengen var meget hård, for hård til vores smag! Maden i spisesalen på Hotel Umag var ret god! Desværre var maden ret lunken til kold, og drikkevareautomaterne og automaterne blev knap nok fyldt op... (Hotellet virkede fuldt booket!!!). Spisesalen har akut brug for en indretningsarkitekt og akustikingeniør, da det er meget, meget støjende... Muligheden for udendørs servering er derimod fremragende! Konklusion: God valuta for pengene! Desværre mangler der sans for detaljer; alt føles sterilt og kedeligt at se på ... Haverne er fantastiske!"

"The staff at the reception, and especially in the restaurant, are very pleasant, professional, and friendly. The wellness area is excellent — both in terms of the facilities offered and the spacious saunas and cleanliness. The resort’s surroundings are impressive, and the landscaping is truly remarkable. The accommodation we stayed in is very comfortable, well-equipped, clean, and spacious. However, there are several shortcomings in the apartment. The emergency light is installed directly above the bed. The green LED, which must remain on, shines directly into the faces of the guests sleeping in the bed, which is very uncomfortable. There are no bedside lamps on the nightstands. None of the lights in the apartment can be switched off from the bed — there are no light switches near the headboard (on either side). Therefore, when a guest wants to go to sleep and turn off the lights, they must get out of bed to do so. Similarly, at night, the guest has to walk through the apartment in the dark to turn on any light. If you provide a coffee machine and offer coffee capsules, why not also place two tea bags next to the kettle? I would also like to share a few additional impressions. We fully understand that, due to the low number of guests, dinner was served à la carte and there was no breakfast buffet. This was communicated to us during the reservation, so that part is completely fine. However, when we asked why the coffee machine was not turned on during breakfast, the explanation that this was also due to the small number of guests was simply unacceptable. I do not understand how “only” about thirty guests could be considered too few to justify turning on a coffee machine, especially since the total number of guests during the breakfast period was surely higher. Dinner on both days was, quite literally, disastrous — with Saturday’s dinner being particularly inedible. As you advertise yourselves as a 5-star resort with a special emphasis on a luxurious rooftop restaurant offering Istrian specialties, we would like an explanation as to why we were served food that would barely meet the standards of a student cafeteria. Attached is a photo of the meal served on Saturday: greasy French fries and a turkey roulade that was so dry and lukewarm it was simply inedible — downright awful. Where is at least some sort of salad with dinner? Visually and in taste, a complete failure. The starters were at the level of hospital food (rice pudding with a bit of green zucchini sauce, traces of chicken over a small amount of green salad topped with plain mustard, etc.). The day before, mashed potatoes and goulash, and so on. Another confusing detail: at breakfast, among the sauces on the buffet table, there were large bowls filled with mustard, horseradish, and similar condiments. We could not understand what these were meant to accompany, given that the buffet selection offered nothing that matched them besides a few cold cuts and cheese. In short, regardless of"

"I really liked this hotel, especially for the wonderful location. Parking was easy, which is not common in July, the daily price was very economical. The "beach" area, the quotes are because there is no sand, it is very well served with sun loungers and is very peaceful and pleasant. what can be improved: The buffet food was below reasonable. They try to have an extensive offer, but the way of cooking is worthy of a school canteen. Bar in the beach area, little on offer and little friendliness. The options around are much more attractive."

"Godt femstjernede hotel!"

"1) We booked the hotel, making sure there was an elevator. I have serious health problems. This hotel is very large. We were given a room located dozens of meters from the reception in an annex building. Our room was in the basement, which was NOT served by the elevator. I asked the same day what about the amount to pay if we leave the next morning. I was told that the last 2 nights would not be due but I was also offered to change rooms the next day. 2) The next day, I was told that another room had already been reserved for the remaining 2 nights. I never gave my agreement. She insisted that I take this room which I refused in front of my categorical refusal, she offered me to speak to the manager. I refused since I did not see the reason. Finally she told me the amount due. Sounds like a scam. 3) All-purpose lunch with tasteless "fruit" juices"

"I was staying with my family for 6 nights in 2 Amfora apartments 4+2. I live in The Netherlands and my sister in Croatia. For my sister and her family were apartments great, as for Croatian standards they are good but from my own view is that they are not 4 stars as advertised ( I travel a lot). They were very clean on the arrival but they look run down. Be aware that daily cleaning is not included in the price but they do provide daily clean towels, toilet paper, sheets if needed. Everything looks cheap and old but I have paid a very resonable price so on the end I wouldn't say that is overpriced but maybe in the high season is diffrent. There were enough pots and pans, beds are good, fridge doesn't have a freezer part. There is a filter coffee machine, kettle and a tosti maker. Wifi is very bad ( please improve) , my own mobile connection was also bad when cloudy so good wifi is essential. There is a TV but there were no channels availble at first. My sister needs TV so we complained, a friendly repair man promissed to fix it and the next day we had all channels- puno hvala! Resort is beautiful and very well kept, apartments are less beautiful but if you report that something is dysfunctional they come very quickly to fix it. Service is overal very good, staff are kind and helpful, because of the service I would probably stay here again although I was not so happy with apartment."

"Gamle og smuttede huse taget ruttet,men især stjålet og åbent hus og stjålet 500 euro receptionen vi ved intet."

"Excellent location. A quiet couple's vacation. The Hotel Spirar has modern, well-sized rooms spread across multiple floors. Breakfast and dinner are generous and varied, though average in quality. The view from the standard rooms isn't the best, as they overlook the internal courtyard. Consider adding a full or partial sea view. Overall, highly recommended."

"Fantastisk hotel Tilbage"