"A great experience overall. The room had three beds, and while not huge, it was very clean and comfortable. The hotel is conveniently located in Odori 8-chome, perfect for a stroll right outside the door, and public transportation is easily accessible. Breakfast was a Western set meal; the freshly baked bread with butter was delicious, and it came with a plate of salad, making for a balanced and nutritious start to the day. The service was attentive."

"Meget strategisk beliggenhed og susukino-metro, basement af hotel fik marked og 1f fik Lawson, meget strategi til Parco og berømt område tæt på med gåafstand"

"Godt sted til indkøb.Udbredt morgenmadsmuligheder."

"Right in the coty center. The parking overnight was cheap, but only works for small cars. Restaurants and shops all around."

"Det var vores anden ophold på dette hotel, og alt var meget godt.Jeg ville imidlertid gerne have, at ledelsen kunne være lidt mere fleksibel med hensyn til check-in-tidspunkt og parkeringsafgifter. Vi ankom omkring 2:15pm, hvilket var kun omkring 45 minutter før den officielle check-in tid på 3pm.Vi forstod helt, om rummet endnu ikke var klar og var perfekt glade for at vente. Vi spurgte bare, om vi kunne parkere vores bil i hotelbilparken først. Desværre var den forreste skrivebordsdame ret hjælpeløs og insisterede på, at hvis vi parkerede før kl. 3pm, ville vi skulle betale parkeringssatsen 24-hour 1800 yen i stedet for den standard 1500 yen (3pm til 11am næste dag). Vi forklarede endda, at vi ville tjekke ud før ni om morgenen. Da hun var meget fast på dette, besluttede vi bare at vente på lobbyen i stedet. Interessant, omkring 2:40pm, bemærkede vi nogle japanske gæster ankomme og checkede ind.Kort efter det, kom en anden meget venlig medarbejder til os og oplyste os, at vores værelse allerede var klar, og at vi kunne fortsætte med at checke ind og parkere vores bil. Jeg forsøger virkelig ikke at se situationer gennem linsen for uretfærdig behandling, men jeg håber, at ledelsen nogle gange kan udøve en smule fleksibilitet og diskretion i hvert enkelt tilfælde, især når gæsterne kun ankommer lidt tidligere end den officielle check-intid."

"Good services and location. Front desk was helpful to make restaurant reservations for my husband’s birthday celebration. Great buffet breakfast spread and Japanese choices. Will definitely stay again."

"Wonderful hotel that was just refurbished in Feb 2026. Staff are responsive, helpful and polite. Amenities are top notch and the place was always incredibly clean. Rooms are massive by Japanese standards; decor and furnishings are well considered and we really appreciated that some lights were dimmable and there were ample electrical outlets scattered around the room. Location is exceptional with big malls and several conbinis all within a 10-min walk from the hotel, which is very conveniently located just 5 minutes from Sapporo station. Would definitely stay here again."

"The room was very clean, and even the chairs looked brand new. The towels and futon covers were also very clean, so we had a very comfortable stay. We suddenly needed to stay for two people, so we emailed them 📩 and they responded quickly, and they quickly provided us with a key. When we told them we might extend our stay, they responded quickly."

"The hotel is near Daimaru, just a few minutes' walk to JR. The front desk wasn't overly friendly, but they answered all our questions. Our quad room had two bathrooms, which was a nice touch. The shower pressure was great, making for a very comfortable shower experience. The only downside was the noise from the nearby train tracks, and breakfast was just okay."