"Excellent place with a great view. Will visit again"

"The service is excellent. The location is very convenient."

"The location is excellent. Because I have allergies, the carpet was very bad for me. It was old and I think it couldn't be cleaned anymore. Otherwise everything was clean. We had to take my dogs with us unexpectedly because the dog sitter all over suddenly didn't want to take care of my dogs anymore. In your hotel you didn't cause any problems but were just understanding and I appreciate that very much. Otherwise we should have left.   In the restaurant a special table was made for us and my four-legged friends. They were all very sweet and very friendly to my Caisy and Flocky. The service from the restaurant was a 5 plus. We really enjoyed the menu: everything was very good. I have traveled and lived in 5 star plus hotels all over the world my whole life and I know when people give service and are professionals. But the human touch is still very rare. Someone I/we would like to thank especially for her help is Kiara or Ciara. She had the personal, very professional service that you hardly find anymore. I don't know how she did it, but even though it's the time of year when everything is fully booked and everyone is under stress, she made time for all of the customers and still didn't make anyone wait. She saw so many little things and helped with them, not just for us but for all of her customers. I have rarely seen anyone so friendly, helpful and professional. She already knew what the customers needed and took care of it before we even said it. I would like to thank her again for everything she did for us. We both agreed that when we come back to this area, we will come back to you just because of Kiara. (I think that's how you spell it). Kind regards Monique ter Meulen"

"Den mest utrolige vært, der gør dig så velkommen!Spa var utroligt ren og effektiv.Bedst af det bedste!Det gjorde Gstaad/Saanen et stykke himmel for mig 💫 Tak 🙏"

"Overall nice, just a bit far from the center of the turist spots, but ok"

"Et drømme slot i de schweiziske alper og et ikon om gammel verdens glamour.Gstaad Palace har en tidløs elegance, der er svært at finde i dag.Jeg gik for min fødselsdag, og holdet havde forberedt nogle søde personlige gestus i vores værelse. Vi blev behageligt overrasket over, hvor forskellige spisemulighederne er.Den nye al fresco italienske restaurant, Gildo’s, er en vidunderlig ny tilføjelse i sommer og er værd at besøge på egen hånd.Service top notch. Så meget som paladset er berømt om vinteren, elsker jeg det faktisk endnu mere om sommeren.Jeg ser frem til min næste ophold."

"Søde kabine som værelser.Restauranten er god.10 min gå til »bycentret« og 15-20 min gå til togstationen.Fantastisk faciliteter for børn som en lille racetrack.Jeg brugte ping pong bord. Hvis du er i ski-/sneaktiviteter, er det her, fordi elevatoren er bogstaveligt talt over hotellet. Værelserne kan være lidt høj om natten.Alt i alt en stor oplevelse for prisen.Jeg ville blive her igen."

"This 3 star hotel punches much above its ratings. The rooms are very well appointed, with contemporary furniture, very comfortable beds, spacious, and well equipped. Excellent toilet and shower facilities. All well above what you would expect for a 3 star hotel. The restaurant serves a good breakfast, and the evening menu is excellent. All aur meals were delicious, with a Swiss menu with a Mexican twist. The staff were very friendly, and the Director has a quirky sense of humour! Perfectly central location, close to the rail station We hope to be back next year"

"Staff - Polite, welcoming, freindly, helpful - Jean-Luc / Lucia especially. Room - Spacious, clean, traditional decor yet modern, beautiful bathroom. Resturant - quality food, service and price. Wellness - One of best spa, sauna, relax areas that I've visited Top top hotel, very enjoybale stay. Relaxing and definitely be back again."