Grand Hotel Therme ★★★★★

"I had a wonderful stay at the spa hotel. The atmosphere was relaxing, the staff were warm and attentive, and the facilities were spotless. It was the perfect place to unwind and recharge. I would happily return again."

Local Stay Hotel, BW Signature Collection ★★★★

"Nice apartments. Friendly staff. Free sauna access. A little bit further from Bansko then stated/expected. Breakfast is good, no juices. Cheap restaurant on property, but variety is limited. Nearest convenient store and restaurant is 15 minutes driving by car. Free shuttle to Bansko only 8 and 9 am"

The Balkan Jewel Resort, Trademark Collection by Wyndham ★★★★

"The resort is located in a beautiful and peaceful area, very close to Bansko village, with easy access to the ski lifts that take you straight to the snow-covered mountain. The hotel also provides a free shuttle van to Bansko, which was extremely convenient. The driver was excellent, professional, and always punctual. The food was outstanding — fresh, tasty, and well-prepared every day. Breakfast and dinner were a real highlight of our stay. A very special mention goes to the Greek chef, Mr. Philippos, who is simply amazing. He is always present during breakfast and dinner, ensuring everything is perfect and greeting guests with warmth. The rooms were very clean, comfortable, and well maintained, making our stay relaxing and pleasant. The entire staff was polite, friendly, and helpful, always ready to assist."

Regnum Banya Thermal Hotel ★★★

"En anden stor ophold på boutique spa hotel og ser frem til den næste."

CORNELIA DELUXE RESIDENCE ★★★★

"Writing a review or even complaining is something I usually never do but had to here so to keep it short and sweet. the staff in this hotel are the rudest and most ignorant staff we’ve ever had and outright made our trip hell please do not stay here and avoid at all cost. You think you can ignore it and just get on with your holiday but anytime you need to speak to reception which you more then likely will a few times the outright attitude that will come your way will literally leave you baffled as to if what is happening is real"

Villa Letizia & Raphael w Sauna Near Pirin Golf Resort ★★★★

Pirin Golf & Country Club Apartment Complex ★★★★

"So-so."

Pirin Golf Hotel & Spa ★★★★★

"Hotel was very nice but staff attitudes were poor and lack of staff made it hard to get drinks at the bar. We arrived late at 11pm and everything was shut. Bar closed at 10:30pm and no refreshments were laid on for us even thought this was a 5 star hotel and we were all inclusive. Food was diabolical and always cold. Their themed restaurants had very limited food and again came out cold. There were lots of guests and all mentioned about the staff and food issues. This maybe be better at other times of the year but I would skip this place in early October!"

Aspen Golf and Ski Resort ★★★

"The hotel is around three hours from the airport and approximately 20 minutes from the gondola. There is a shuttle service; however, it only runs twice in the morning and twice again in the late afternoon, with nothing in between. In February, most local shops are closed, although there are still a few restaurants and mini marts open nearby. The hotel and room: Our room is warm, the beds are very comfortable, and the shower is phenomenal. It is true that the kitchen setup is extremely basic. You are provided with glasses and cups, a cooker, and a fridge, but there is no kettle, no pans, no cutlery, no plates, and no washing up equipment. There are also no complimentary refreshments. That said, if you ask at reception, they are happy to provide what you need. We requested a kettle along with plates and cutlery for ourselves, and the staff member was very accommodating and asked what else we required. I am confident that cooking and washing up equipment could also be provided if requested. The bathroom includes shampoo, soap, and shower gel, but there are no vanity kits or conditioner. Breakfast: Breakfast is not buffet style. It consists of cooked options or muesli from a set menu. It was fine, but nothing particularly special. Tea and coffee: Black tea and instant coffee are non existent. Only herbal teas are available, and coffee is from a machine in the restaurant. I would recommend bringing sachet drinks from home for your room or be prepared to purchase them locally. Spa and pool: The swimming pool is acceptable but does feel in need of updating and could be a little warmer. Only one sauna was working during our stay. We have not yet booked any spa treatments, but we likely will. Staff and service: Overall, the hotel is very good. The staff are helpful and responsive. We had a few minor issues: only three pillows between two of us, one pillow missing a cover, and a shower door coming off its runners. All issues were reported and dealt with quickly. We will provide a full review at the end of our stay."