"We recently stayed at Grad Hotel Primus in Ptuj for the second time, and while the hotel still has its charms, it's clear that some things have worn down over the years. The biggest issue was the climate control system. It’s surprising that management hasn’t replaced it, considering the long-standing problems. Our superior room was spacious and clean, ideal for a family of four, but the wear and tear were noticeable. The food also seemed to have declined in quality, with less variety and mostly under-seasoned dishes, likely in an attempt to offer healthy options. On a positive note, the front desk staff was wonderful—efficient, friendly, and helpful, especially when we raised concerns about the air conditioning. The hotel pools were enjoyable, and the waterpark area has improved, with two new waterslides and noticeably better cleanliness. The staff at the slides were more attentive than what we’ve seen at other Slovenian waterparks, which was a pleasant surprise. Despite some negatives, Grad Hotel Primus remains a nice spot for a weekend getaway, and we love the beautiful town of Ptuj. However, the lack of regular maintenance and attention to detail in Slovenian thermal resorts is disappointing, and it would be great to see improvements in these areas."

"It's ok for a couple of nights + Modern and clean rooms + Good price tag + Good Wi-Fi connection + Decent breakfast + Own restaurant and coffeeshop with late evening service Some staff are nice, some aren't that much - Tiny rooms - I had to wait some time at the reception, and even to search the staff in the restaurant in order to check in"

"Enkelt og praktisk hotel tæt på det gamle centrum af Ptuj. Det har sin egen sikker parkering, hvilket er en fordel for de mennesker, der kommer med bil. Hotellet er meget enkel, men meget korrekt. Personalet er venligt. God morgenmad."

"Vi ankom meget sent, og Receptionen Matyaz blev meget venligt forklaret os om parkeringen i nærheden af hotellet og om den gamle by Ptuj.Små by, men så mange steder at udforske.Kun gåafstand.Det ældste hotel i Ptuj. Og de har løftet.Vi anbefaler dette hotel."