"An excellent 'home from home' stay and a great location. It's a short walk to the North Yorkshire Moors Steam Railway. A warm friendly welcome on arrival and we were shown immediately to our room. Our room (No6) has a great view and is spacious and bright. The bed was comfortable as were the pillows. Tea & Coffee making facilities along with biscuits were appreciated. The ensuite bathroom was spacious too and had complimentary toiletries. The breakfast was lovely, so many choices to pick and the portions were generous. A great place to stay!!"

"Pickering is a nice town. We took the steam train here and stayed there for one night. This hotel is similar to a family hotel, the environment is acceptable, but the services are basically non-existent. Breakfast includes two breakfasts, but an extra child has to buy it separately. Cold meals are 10 pounds and hot meals are 16 pounds. We say that the two adults who include breakfast will order hot meals, and the additional child will order cold meals. The waiter said that adults can order whatever they want on the menu and there is no quantity limit. We ordered several dishes in total, thinking they were all single items, but it turned out that each dish came with a side dish. We saw that we couldn't finish it and asked them to leave it. Don't serve the food that was served. At the end of the bill, they told us that we ordered more than two hot meals, and since the dishes that were not served would be counted, the children's portions must also be charged as hot meals. The argument failed, and they didn't listen to the explanation at all. And what's even more outrageous is that when we ordered, we clearly said that our children wanted cold meals, and we ordered more than three people. Why didn't the waiter remind us? ! The service is terrible!"

"Terrible stay, the room was not thoroughly cleaned, broken glass on the room floor, the shower broken, leaking water everywhere. The restaurant was closed the night we arrived, limited service other nights, items not available on the menu and the drinks bar where also short on stock"

"En fredelig, landlig tilbagetrækning, fantastisk varmerør og venlig personale.Tak for at hjælpe os ud igen: parkering - meget værdsat."