Hoteller med parkering i Kamo District

We had an amazing 1 night stay at Shizentenyu... i'm still dreaming about the view from our room and the restaurant... amazing!!! We didn't realize that our room included a full 7-course set dinner menu, which was one of the highlights from our trip! The service was impecable, food delicious, and a huge thank-you to Alfie who guided us through our set menu in English. We would have been very confused without him. Our room was clean, spacious, and comfortable, the Onsen lovely, we appreciated the lounge with free coffee, tea, beer, and popsicles. We also braved the steep walk down to the private beach and went for a refreshing swim! We wish we could have stayed longer!

作為攜程最高的黑鑽客户。我對這家酒店真的從喜愛到極其失望！從17年開始陸陸續續入住了6次左右共計100w日元 差評1）第1-2次入住這家酒店服務員會在車站停車場等你幫助你拿行李&現在退房都沒歡送服務！差！ 差評2）由於東京暴雨司機需要11點多才到伊豆，和酒店商量延遲一小時退房！且聲明我入住了很多次是老客户且消費過百萬日元，給到的回答是（打咩desi）衹能坐在大堂等待且退房晚一分鐘就開始計算一小時2000日元！ 差評3）餐廳懷石料理，都是印度服務員！且有女印度人有狐臭很重！去見也是這個女的！ 記憶猶新！ 差評4）由於帶父母第二天懷石料理全部生食，和服務員溝通是否可以追加小鍋我自己煮熟（打咩） 我説那我現在吃飯碰到了問題你們可否幫我溝通（打咩）給錢（打咩）最後電話聯繫會日語的朋友溝通很久後給了我個鍋！且告之我因為我朋友打電話溝通 他才願意給到我一個！ 擺脱你們是服務行業好嗎！ 差評5）房間有蟲 設施陳舊 料理也沒以前好。應該是被印度人買下來了。