Hotel Alameda

"Noise all night and all day. At least it was clean."

Hotel Misión Orizaba

"Hotel without bath towels, and they charged me for an extra service that took more than 2 hours to deliver"

Hotel del Rio

"The hotel is very well located (just beside the AU bus station and the river walk). Staff are lovely and friendly. The room is simple but quite comfortable. I would stay again!"

Hotel Trueba

"En rejse med 34 Buspersoner, vi bookede med tiden og krævede os 10 % af dine penge på hele kontoen (opbevaring og mad) i forvejen, hvilket jeg syntes var meget dårligt. Desuden var de unge byggefolk, bagagehandlere, kammerater osv. blevet forbavset, fordi vi fortalte dem, at deres egen ægteskab var blevet deponeret. Værelserne har IKKE aircondition og kræver vedligeholdelse (vand nøgler, gulv, sofaer, osv.). værelser, der har deres vinduer mod gaden støj er intens på grund af trafikken. Fødevarer, der kan accepteres, men definitivt, indtil de ikke forbedres IKKE anbefales"

Gamma Orizaba Grand Hotel de France

HOTEL POSADA DE PIEDRA

Posada del Viajero

Holiday Inn ORIZABA by IHG

"The hotel is very nice, with parking, but outdoor, the location is fine."

Tres79 Hotel Boutique Orizaba

"I booked 3 nights in the Master Suite, a room we’ve stayed in several times before. Upon arrival, the receptionist informed me that the A/C in that suite wasn’t working and that we would be downgraded to another room. However, I happened to walk by the suite I had reserved and saw that it was already occupied by someone else. Clearly, the story about the A/C was a lie. When I confronted her, she changed her story and claimed the mattress was damaged. It wasn’t until I mentioned legal action that she sent me to the front desk to “resolve” the issue. We ended up staying in the downgraded room simply because we had a tight schedule and were already there. Unfortunately, every staff member we interacted with tried to cover for one another, each repeating different excuses. The owner was present and offered a complimentary dinner, but I didn’t want a free meal—I just wanted the suite I paid for. The downgraded room felt cheap and neglected. The shower doors were covered in old soap scum, and the room showed clear signs of wear and tear. After this experience, we’ll be looking for a new hotel in the area. It’s disappointing to see such poor service and dishonesty from a place we used to enjoy. A real shame."