Hotel Gut Klostermühle Natur Resort & Medical Spa

Precise Resort Bad Saarow am Scharmützelsee

"Fremragende"

Aja Bad Saarow

"No safe deposit box in the room, but one behind reception directly behind a heavy iron door. This was offered to me. On the second to last day of our trip, when I was about to take something out and had just opened it, the door was pushed open from the outside in. The lockers were right behind this door. My hand landed suddenly in the box of the locker I had already opened and was trapped. The person responsible saw it and rushed past. I almost fainted from the pain and, with the help of a member of staff, managed to get outside and sit down. Once I sat down, I was very angry at such carelessness, because there was another way behind reception when you know the lockers are behind the door. Until then, I didn't know it was the hotel manager. She apparently later ordered the staff to look after me. Which they did. She came herself at some point, then without introducing herself, and said she'd been in a hurry and apologized as she passed. She'd heard me call her Tuschi and that made her angry. The fact that I was barely sane from the pain didn't interest her. Until then I didn't know who she was. Then much later, when she came and sat down next to me and I asked who or what position she held in the hotel, she explained to me that she was the manager. How can you behave like that towards an elderly woman (80) who hurt HER with her carelessness? I felt no empathy from her. She told me that she has known about this problem for a long time and has even informed the management, but that something has to happen before the hotel management gives the okay to a change. Was I the scapegoat? It was the last day of our vacation, and we wanted to enjoy it. The next day we had to go to Berlin and since I couldn't drive, my husband (85) drove to just before the autobahn, from there our daughter picked us up and drove us to Berlin. We received no compensation whatsoever and had to pay in full for the day of my accident, which was due to the manager's negligence. Our suitcases were carried to our car because I asked for it. Nevertheless, I would like to emphasize that the staff is extremely helpful and friendly. They adore the manager; there must be a reason I couldn't figure out, after all, I was just a guest. My husband wrote this review with my permission because I can't yet use my right hand."

Hotel Fürstenberg

"The staff were very friendly, and I appreciated the daily room cleaning. Although the hotel was closed on check-in day, the key pickup via phone and keypad box was convenient, and there’s a Netto right across the street. However, the hotel is quite dated, and the rooms felt stuffy with an unpleasant smell, so we had to keep the windows open even on cold days. It’s in a small town with limited accommodation options, which likely explains its popularity. Our first night was disturbed by noise early in the morning (4am!), and parking is very limited and usually full. The boarded-up building behind the hotel also made the area feel a bit unsafe."

Seehotel & Restaurant Karlslust

"Unfortunately, we were disappointed by the hotel. We had a room in the skin house. Equipment very simple. The grass on the lake full of excrements of water birds. The half-pension is very overviewable. At the trezen is a list in which you have to choose the next dinner from 2 dishes. Observation: a change to another dishes ,on the table is not possible. Juice very thin from taste ... Breakfast buffet is adorably prepared. A box of rama with knives inside to SB for everyone, the big table with each of the vegetables and fruits. Juices from machines without taste. Positive is the great location of the hotel. This is certainly set ... Also the friendly service, especially by foreign staff, is to be emphasized."

Hotel Esplanade Resort & Spa - Adults Only

"Wonderful hotel, all rooms super clean. The staff is mega friendly at every day. At the reception there is directly water, soft and sect for greeting or even for intermittent. The spa area is also madly beautiful. On the evening we had live music thanks to the excellent singer Sophie Decker. Breakfast does not open wishes. We go home with a laughing and a crying eye. Thank you very much to the entire team from the Esplanade Resort! To soon!"

Waldhotel Schöneiche -Self Check-in-

Hotel Und Restaurant Kranichsberg

"We have stayed here several times and it has always been excellent value for money. The location is charming, and the hotel, while not fancy, is comfortable, clean, and welcoming. The breakfast was excellent, the staff friendly and helpful. We especially appreciated that we could ask for sandwiches to be left for us in the room when we arrived very late, and very hungry, after a delayed flight. They also turned a single room into a double for us, as we booked so late all the doubles were gone. That kind of helpful attitude goes a long way. We will be staying here again."

Klosterhotel Neuzelle

"Friendly staff, clean rooms. Sick rooms. We haven't eaten, no breakfast, so that can't be assessed. But what caused trouble is the noisy street. If you want to sleep with open window, you must ask - if possible - a room that is left the street. You are on the country, but the hotel is on a cross-section road - so the location is a real disadvantage."