Hotel Krynica Conference & SPA

"Hotel Krynica used to be our go-to destination for the past 15 years, but after this recent stay, we won't be returning anytime soon. Our the experience was filled with disappointments. - Upon arrival, we discovered the restaurant was reserved for a company outing, and dinner was served in an outdoor dining area with a limited selection of dishes. This was not communicated during the booking process. - The saunas were mostly out of order, with only one out of three functioning during our entire stay. - On the second day, our room was not serviced or cleaned, and no one seemed to know why. - The hotel bar was closed on the second day, and the bar area was occupied by the company outing. Additionally, the restaurant only offered semi-sweet or semi-dry red wines, with no dry wine options available. Moreover, while we were having drinks in the restaurant area (since the bar was closed), the staff turned off the lights as they left for the night, leaving us to sit in the dark. The room itself had several issues: - The radiators didn’t work, and it took two visits from maintenance to fix them. I spent two hours checking if the repairs were successful. And they were - but unfortunately only in short term. The issue reapppeared during the second night. - Our room also had an unpleasant smell—possibly due to previous guests smoking or bringing animals. - The safe in the room didn’t work, and neither did one of the TVs. Overall, the hotel feels old and worn, with a clear lack of upkeep and attention to detail. It's evident that the owners are not prioritizing quality and there is no owner that would really care. This clearly adds to the ongoing discussion about the rationale behind state-owned enterprises in non-strategic sectors. On the bright side, the reception management handled my complaints professionally. They contacted me to apologize both over the phone and in writing, which has been appreciated."

Belmonte Hotel Krynica-Zdrój

"We had an amazing stay at Hotel Belmonte in Krynica-Zdrój! Our room, actually an upgraded apartment, was simply wonderful. Everything was exactly as it should be – spacious, beautifully decorated, and incredibly spotless. You could really feel the attention to every detail. The breakfasts were delicious and very varied, which is always important to us. The hotel staff deserves huge compliments – they were not only professional but also very kind and helpful every step of the way. In the evenings, we gladly returned to the hotel’s restaurant, where we enjoyed exquisite dishes for two nights in a row. Each meal was superb and beautifully presented. Additionally, the spa at Hotel Belmonte is a true oasis of relaxation. We had a couples massage, which was an absolute hit – a fantastic experience that I highly recommend to anyone wanting to unwind and feel special. Everything was just perfect – from the room, through the food, to the service and the spa area. We will definitely be coming back! Thank you so much for the wonderful birthday surprise for my husband — it made our stay even more memorable!"

Małopolanka & Spa

"The hotel perfectly combines a warm retro character with modern-day comfort. Clean, cosy, quiet rooms in 3 categories, standard, premium and suites, all very good. Look at the reproductions of Tamara Lempicka paintings in your room and in the lounge! Enjoy the full, lavish breakfast served by polite, professional staff. Relax with coffee and sweet in the atmospheric lounge bar, with live music in the evening, or have an excellent dinner in the restaurant. Various spa and cosmetics services. Central, convenient location in order to move around Krynica. Admittedly an unforgettable stay!"

Hotel Nat Piwniczna Zdrój

"Jeg anbefaler det meget!"

Hotel Czarny Potok Resort SPA & Conference

"The stay in Hotel Czarny Potok was beyond great, we stayed for 3 days during weekend. The first thing I want to mention is great and friendly staff, which checked us in quickly and promptly. They gave us instructions on how to get into our room and after told us everything about the hotel complex and the activities you can do. Regarding the comfort and accommodation the rooms are spacious, clean, nicely decorated and fully equipped. We only had breakfast in cost of our accommodation, I want to mention the variaty of the breakfast, there is a chef who will cook infront of you, numerous of tables filled with great food, so everyone can find something they like. The hotel also has number of restaurant for lunch and dinner, which we also tried and were really satisfied with the service and food. SPA is one of the highlights of the hotel, there are multiple of pools with saunas. The only negative thing is if you are in first building there is lots of walking you have to do in order to get to the SPA. The surroundings of the hotel are mostly nature and you fell really good. We also tried outdoors minigolf which is a great activity you can do in free time. Overall if you want to stay for couple of days you will not get bored easily. I definitely recommend. "

Hotel Pegaz

"Unfortunately, for reasons completely independent from me – extreme weather conditions – I was unable to reach the hotel. This is about heavy snowfall, storms, fallen trees and lack of safe access, as confirmed by the official RCB alerts and the 2nd degree of risk, especially with his wife and two young children. Despite informing the service of this situation, the hotel has not shown any good will at all, and I have not been offered to return money or even change the booking date (although one day later, for which I was fully open). I only got the information that the funds were missing, and because of this attitude and lack of understanding of the guest safety, I can't recommend this facility and I'm sure I won't be back here anymore."

Hotel Perła Południa

Hotel Muszyna

Hotel Spa Dr Irena Eris Krynica Zdrój

"Very comfortable place to stay. You feel pampered. Saunas and jacuzzis are just perfect. Beautiful views from the rooms , lovely evenig service and exceptional food. I loved the sound of singing birds on the hotel’s corridors. The hotel staff is excellent."