"I've been in Vietnam for a month now, and I've been staying in the Chinatown area, which is a bit too far from the factory. A taxi ride there would cost hundreds of thousands of VND the next day. Then I saw this new hotel online and decided to give it a try. I was pleasantly surprised to find that the receptionist spoke excellent Chinese, and the service was impeccable. They even kindly asked if I wanted to have Chinese food with them that evening. They also offer a morning shuttle service with drivers who speak Chinese. The hotel is very close to the factory, and the room was great – the sheets and blankets were incredibly comfortable, and the towels were thick and sturdy. I've already recommended it to other people from my hometown! It's excellent and comparable to other hotels."

"I can't find a place to sit. There's no front desk. The sheets and pillows are dirty."