Hotel Dafam Pacific Caesar ★★★★

"Aldrig et godt ophold i Dafam."

Oakwood Hotel & Residence Surabaya ★★★★★

"Big room with complete facility. but the coffee machine did not work"

Aloft Surabaya Pakuwon City ★★★★

"This is a new hotel, and the environment is quite good. The breakfast selection is also pretty diverse. There are many restaurants nearby, and it feels like it's located in a new urban area. I'd consider staying here again next time. Everything else was fine."

Swiss-Belinn Manyar ★★★

"The main advantage of this hotel is its strategic location. The room size is decent, the bed and pillows are soft, the Wi-Fi is smooth, and it has a clean smart TV. The downsides are that the parking area is quite far, and the staff's friendliness is lacking from the start; the security team wasn't very welcoming. Then, during breakfast, there were no staff members quick to clear dirty plates from the tables, so they ended up being moved to empty tables. I had requested a non-connecting room but was still given a connecting room. As for the breakfast, it tasted good, but it was just average, nothing exceptionally delicious."

AMOR BELLA APARTMENT PAKUWON CITY MALL SURABAYA TIMUR ★★★

"The room size is standard. The cleanliness is excellent. The quietness on the top floor is also good. Overall, it's very satisfying."

Mercure Surabaya Manyar ★★★★

"Before I begin the review, let me say that the front desk staff of the hotel have been extremely understanding and accomodating. They ensured most of my complaints were addressed. So this review isn't a reflection on them. They graciously changed my room three times due to the following issues I faced. But having said that, the hotel itself is a disaster. The walls were essentially thin cardboard and you could hear everything from the adjacent rooms - from people coughing their lungs out, sneezing, talking to ********** - literally everything. In the bathroom you hear some continuously banging noise coming from somewhere as if there is construction going on - maybe it's from the plumbing. You surely need ear plugs if you decide to get a good night's rest. There were mosquitos in the room I was given on the first night. There was also no hot water in the bathroom at night. It was at best luke-warm. The safe was not working and the sheets and pillow covers were stained. The couch was stained. The worst part about the first room was a serious hygeine issue. The commodes have a retractable bidet. It was covered in faeces. It was too disgusting to take a picture of but I showed it to the manager. After I complained they changed the room but I couldn't sleep properly because of loud neighbours in the adjacent room. You can also see from the pictures that the rooms aren't maintained well. There's water seepage and damaged furniture. I had to request a change of room again but even this room had loud neighbours and a poorly cleaned bathroom with hair everywhere. I just cleaned it myself and adjusted as this was my last night of the stay. I ended up staying in 3 different rooms during my 3 night stay. This hotel needs to be shut down and renovated. They first need to build proper walls in between rooms. Their housekeeping staff also needs proper training."

Merr 57 ★★

"Ok, it's good for the maintenance price, don't buy the hotel next door, it's longer and more expensive"

Alimar Premier Hotel ★★★

"Overall pretty good, good location, clean room, but AC is not cold enough."

Eksklusif Studio Bella Tower Pakuwon City by ERELYN ★★★