"Meget skuffende ophold — Vil ikke anbefale Desværre var vores ophold ekstremt skuffende, og jeg vil ikke anbefale dette hotel til nogen. Det største problem var airconditionen. Vi svedte konstant og kunne ikke sove eller opholde os komfortabelt på værelset. Næste dag bad vi personalet om at reparere airconditionen, fordi den var uudholdelig, og vi fik at vide, at den allerede var blevet repareret og ville virke. Den virkede dog stadig ikke. Vi måtte derefter vente i omkring en time bare for at få at vide, at problemet angiveligt skyldtes arrangementer på hotellet. Hvad der var endnu mere bekymrende var, at ifølge piccoloen har nogle værelser simpelthen airconditionenheder, der allerede er i stykker. Dette gjorde forklaringen om arrangementet endnu mere frustrerende. Vi måtte også vente til omkring kl. 19 på at modtage gratis vandflasker, teposer og sukker, fordi vi fik at vide, at de ventede på, at varevognen skulle ankomme. Værelserne var dårligt vedligeholdt, og der var en ubehagelig kloaklugt, der kom og gik. Den samlede service var meget skuffende. En anden ulempe var, at hvis en booking foretages gennem to separate reservationer, skal gæsterne vende tilbage til receptionen og få nøglekortet opdateret. Dette er unødvendigt ubelejligt sammenlignet med den mere gnidningsløse proces på andre hoteller. Der er parkering uden for hotellet, men vi bemærkede, at der ikke var nogen sikkerhedsvagter til stede, især om natten. Dette gav anledning til bekymring om sikkerheden af ​​køretøjer og ejendele, da der tilsyneladende ikke var nogen sikkerhedsovervågning af området. Samlet set gjorde den dårlige vedligeholdelse, den uudholdelige varme, det upålidelige klimaanlæg, den ubehagelige lugt, forsinkelserne i leveringen af ​​basale faciliteter, den ubelejlige service og sikkerhedsproblemerne dette til et meget ubehageligt ophold. Vi måtte aflyse den anden dag, fordi værelset simpelthen ikke var egnet til at bo i. Vil bestemt ikke anbefale dette hotel og ville ikke bo her igen."

"- Det er brudt."

"Fremragende beliggenhed og receptionsmodtagere Meget godt."

"Meget god"

"Mange tak.Chefen er meget entusiastisk."

"This is, without a doubt, the worst and most outrageous hotel I have ever stayed at in all my travels across Europe, America, and Southeast Asia. I arrived in the early hours of the morning and was locked out, not just from the hotel building, but from the outermost gate. I rang the doorbell, knocked, and even climbed the gate to shout into the courtyard, but no one answered. Meanwhile, I contacted Trip.com customer service. I was stranded in a foreign country in the dead of night, waiting for over an hour and a half before an employee finally arrived to open the gate. As the only guest at the hotel, even asking for a second egg at breakfast felt like an extravagant request... Trip.com customer service did their best to coordinate, but I'm baffled as to why the platform lists such a hotel, and the post-incident compensation was far from satisfactory."

"Super"

"Friendly and helpful,Great front desk, restaurant and culinary staff. As a returning customer, they made me feel like I was coming home. The Room was clean, safe, quiet and comfortable. The elevator is an added bonus. Loved to see the living plants decorating the surroundings. Tropic inn is a hidden Gem of a hotel, in the middle of mountlavinia. it is close to all amenities and walking distance to the beach. A luncheon by special order prepared by the culinary staff served at the restaurant was a hit with all my guests. The food was excellent, served with many personal touches to make it a memorable event Kudos to Manager Mr Nishantha , Rasheed and Raveen for the personalised attention they give to all customers. A valuable asset. Regards Look forward to returning soon. Marion G."

"Amazing place to stay in Colombo. The location is perfect and the hostel has a great vibe, making it easy to meet nice people. The volunteers are incredible—super friendly and always happy to share useful tips and information about Sri Lanka. There’s also a terrace with a sea view, perfect for working or relaxing. Definitely a place I’d stay again and highly recommend"