Barnacre

"We booked a week away as a family and the house suited us perfectly. Plenty of bedrooms- bathrooms and all on one level. The house itself is perfect with good quality furnishings and fittings and we were delighted. Until the third day!! And from then on I have to be honest and say we were , and still are, extremely disappointed. The gas fire in the small lounge was making a very strange banging noise which was getting louder. I phoned for the owner who came to take a look. She was extremely dismissive of the problem asking us what did we expect from a 35 year old boiler. When we said we were worried about it being unsafe she very rudely stormed out of the house saying “ I’ll turn it off then!” We had the rest of the holiday with no heat in one half of the property. I contacted Sykes Cottages on return and asked them to look into this and advise re compensation as we’d paid for a house with central heating and didn’t have any for half of our stay. The owner was and still is very unco- operative asking for photos to prove our point? How she thinks we can do that I don’t know. She is also claiming that we asked her to turn it off which is just not true. As we pointed out we were concerned about the danger of a faulty boiler. We are not a rude or impolite family and don’t expect to be treated in this way when we have paid quite a lot of money to stay in any property. I’m really sorry to have to write all this but have been left with no alternative. If you’re thinking of renting Barnacre just be aware of a very poor and unnecessary attitude from the owner."

The Haven

"Vi blev kun to nætter, hvis det havde været længere!Ian var meget velkommen og rådede os, hvor man skulle spise.Værelset var meget ren og pænt møbleret.Beliggenheden var virkelig stille, men inden for let adgang til Rothbury på foden.Der var gode udsigter over byen. Morgenmaden var fremragende, med masser af valg, alle nykogt."

The Old School Room

Tomeg

Edendale

Wynding Apartment

Kindly Light Cottage

River Cottage

The Granby Inn

"Booked as a birthday treat for two nights. Only the twin room was available. Was expensive so thought we were in for something special, but the reality was an extremely tired looking room, with an ancient and mouldy shower, and a soap holder hanging down (how many times must the housekeeping staff have seen this yet not got maintenance to fix it)? Had an air of the staff having lost interest in the accommodation and guests ' experience . Owners need to give this room some serious attention. It was like going back in time and staying at granny's place, with the dated bedroom and neglected and scruffy bathroom. Food in the restaurant was good and we ate there both nights. Shame the standard of the dining experience didn't carry through to the accomodation."

24 Hauxley Links

The Treeline