The Vale Niseko

"Our family ski holiday started with horrors when our luggage did not arrive. Communication with the airline was super difficult and mostly lost in transactions. When arrived at the Vale Niseko and informed Mirko about the incident, he immediately took this matter into his hand. He helped coordinate with the airline and with Yamato. He continued to give us a status update throughout. A lovely hotel staff (thank you) collected our luggage from Yamato's Kutchan office and paid for the fees on our behalf. The fees were later paid out of our credit card which was on file. They did not charge us for the collecting fees at all. Mostly importantly, we did not have to lift a finger and could focus on enjoying our holiday .... thank you Mirko and the Vale Niseko team :) You all gave us a true five-star service and experience. The Vale Niseko is so lucky to have you guys. Thank you again for giving us a wonderful and unforgettable stay at the Vale Niseko. We will not stay anywhere else next time we are there. Rooms: We stayed in a 3-bedroom apartment with a view of Mt.Yotei. It is super spacious, fully equipped with a fridge, electric hob, oven, toasting machine, dishwasher, laundry/dryer, Nespresso machine, kettle, fireplace, TV, Yamaha blue-tooth speaker, rice cooker and more!!!! We had breakfast and lunch in our apartment nice every day, which was super convenient. The bathroom is so spacious with an onsen feel. My hubby loves it so much he wants to have one built in our new home :) Nearby activities: Food trucks, bars, restaurants, bus stops, shopping Walkability: It is in a prime location, an easy stroll to the most important places; ski rental at Rhythym, food trucks, bars, restaurants, bus stop, etc. Ski-in and out ability - Ski-in yes as it is at the bottom of the Family Ace lift. For ski-out, you need to walk up a tiny slope - it does not bother us though. Food & drinks: Vale Bar and Grill is great. We had our dinner there. Food quality and service are great. Noteworthy details: Mr. Corbella, the GM, is the best hotel GM I have ever come across. I am a seasoned traveller and have stayed in many 5-star hotels around the world but I have yet to come across someone so dedicated and committed to his job and his clients like Mirko Corbella. The hotel staff are awesome. Every staff we came across during our 6 days of staying was truly exceptional. Public onsen is great! It is spacious, clean, beautiful and not too crowded."

The Maples Niseko

"Good, very good!"

Aya Niseko

"Breakfast was a bit messy and crowded. SPA Thai Massage was very good. Other aspects were average for Niseko."

Niseko Prince Hotel Hirafutei

"Cozy hotel right by the slopes. The hot springs are an absolute 10/10! The room was spacious and clean, but a bit cold. Good breakfast."

Niseko Kyo

"Vi var den første gæst i hotellet... og sendte blomster. Tjenesten er virkelig god!Det er ved familiens dør, det er meget bekvemt. Værelset er også meget komfortabelt.To værelser er fulde af faciliteter. TV kan se Netflix direkte, værelset har privat suppe, Efter at have skidt, er der en blodig fløjte."

Miru Niseko

"Very good, you can directly enjoy Mt. Yotei"

YAMAKEI Residences

"We stayed for three nights in a three bedroom unit that has a private onsen, and we loved it very much! The unit is spacious and bright, with a scenic view fromthe living room. The property provides shuttle to the center."

AYA Villas

Bliss Lodging

"The hotel was the best stay we could wish for in the Grand Hirafu area. The hosts -Tak, Sato, and Tsuyoshi were amazing and did everything in their power to make our stay memorable and enjoyable (and yes, they do have free laundry)! They went above and beyond to make our stay amazing-the BLISS lounge is a must. We loved the BLISS birthday cake and the cotton candy making in the BLISS lounge. There was so much snow to ski, Onsen to relax in, and restaurants to dine at in the area, and the buses made it easy to get around. One thing: the area does have a traffic problem around 6-7 PM, but the buses are still great otherwise for getting around, and there are many restaurants that are within walking distance. We really loved Sato’s recommendation of Dan Dan noodles and Tsubara Tsubara. We loved our stay and hope to come back!"

Bliss Villa Tsubaki