Avra Imperial Hotel

"We stayed in a deluxe suite with a pool for 7 days. The room was somewhat run-down and felt quite old, unlike the photos online. Cleanliness was also subpar, likely due to the room's age. For example, there was mold in the grout between the bathroom sink and surrounding tiles, and the floor was cracked and always felt dirty. The sofa was white but very dirty, with faded colors and grime. The room's soundproofing was poor; we could hear conversations from upstairs in the bathroom. Furthermore, although the hotel advertised an all-inclusive package, they were very strict about bottled water and meal times. Each person was only allowed one bottle of water at a time, and it wasn't delivered; we had to get it ourselves from the bar. We were rushed around for meals if it was even slightly late, and the staff became quite rude. We had a small baby traveling with us, and although we requested a crib during booking and reminded the hotel via WhatsApp, there was no crib in the room. We waited over an hour after check-in before an extra crib was provided, disrupting the baby's sleep. In short, our experience with the hotel was subpar; the facilities, cleanliness, and service were not worth it."

Villa Gereoudis Sea View Rooms Pool & Bar

Euphoria Resort - All Inclusive

"It was my first time staying in an all-inclusive hotel. The hotel was modern and well decorated. The service was excellent and the food was delicious. The restaurant was open at almost any time and there were basically no restrictions. The kids loved the water slide. Although it was not big, there were not many people and they could enjoy it. Unfortunately, the temperature was relatively low in early May and there was a strong wind. Although the outdoor swimming pool was beautiful, it was not very swimmable."

Galini Palace Resort Hotel

Selini Suites & Waterpark

"We stayed here with our kids in June and had a fantastic experience. The food was amazing, the rooms were great, and the water park was a huge bonus. Our kids absolutely loved it and spent hours having fun there. The Kids Club was one of the highlights of our stay. Ugne created the most beautiful face paintings, and our children never wanted to leave without a new masterpiece on their faces. Frida ran the mini discos, which the kids looked forward to every day. They always came back with huge smiles and had so much fun. Overall, I would highly recommend this hotel. The only downside was transportation. The bus schedule can be quite difficult to work around, and taxis to Chania can become expensive quickly. Other than that, everything was wonderful and we would happily return.❤️"

Aphea Village

"We stayed here as a couple in June for 5nights. The pool area, public areas and gardens are immaculate! We stayed in room : apartment 51 which was at the top of 4 steep flights of stairs (not good if you’ve got mobility issues!!) We were slightly disappointed when we entered there was a strong musty smell, although the walls had been painted, the kitchen area was tired, with scrapes and small chunks missing on the worktops. It looked grubby and shabby. There was also no kettle which meant we ended up having to buy one at the local supermarket!! When I mentioned this to the lady on reception, she said that they don’t leave them in the rooms, you have to go ask her as they don’t leave them in the rooms. I’ve never heard of that before !!! And it certainly didn’t cross my mind to ask at reception when it was an apartment with equipped kitchenette that we’d booked. Rare to have a hot shower and the bathroom was shocking. The bath was rusty, stained and made me not want to step into it. We were told that the rooms / apartments were undergoing renovations and we assumed they hadn’t visited 51 as yet. It also lacked patio furniture out the front. That would have been a nice touch. Views were absolutely stunning over the town, harbour and sea from Upstairs. The bar and pool are owned by/ run separately from the hotel and the food / drinks were lovely. Pool immaculately clean and maintained. Overall, a relaxing short stay (if you overlook the tiredness of our apartment)"

CHC Galini Palace

"Vi boede på Galini Palace Hotel fra 4. til 14. september 2022. Beliggenhed: i den vestlige ende af øen. Anbefales til folk, der ønsker at besøge denne ende af øen, ellers er afstandene lange at tilbagelægge bortset fra Chania. Byen Kolymvari er ikke af særlig interesse. For at få adgang til havet skal du krydse en gade. Stranden er ikke særlig interessant og havet ikke den mest behagelige (det er bedre at bevæge sig rundt for at nyde smukke strande). Hotel: nye bygninger på en stor plads. Betydelig højdeforskel for at få adgang til værelserne. På vores værelse var der dog allerede en meget synlig infiltration mellem soveværelset og badeværelset. Vi havde et standardværelse i den fjerne ende af hotellet med delvis havudsigt (men flot udsigt). Parkering god. Pool/poolbar: meget stor, velholdt pool. Lavt godt placeret, men personalet ikke altid behageligt med kunder (ung tjener var mere subjektiv end objektiv). Dårlige cocktails. Høj musik. Catering: hotellets stærke side. Morgenmad, frokost (taget to gange) og aftensmad varieret og meget komplet. Lav kvalitetsvine serveret. Ved morgenmaden er drikkevarer ikke fremragende (frugtjuice... ikke frisk... pulver??) Ingen udendørs terrasse til de 2 restauranter... overraskende og ikke særlig forståeligt at være på Kreta givet klimaet. Reception/personale: meget inkonsekvent. Fra det bedste til det virkelig dårlige. . Servicepersonalet undlod at give os håndklæder på badeværelset en dag. Trods vores klage i receptionen... Ingen indgriben. Vi var nødt til at finde servicepersonale på egen hånd for at få nogle. . På grund af dårlig styring af opholdsdatoer blev adgangskortet til vores værelse spærret. Vi var nødt til at involvere receptionen... Ingen undskyldninger. . Personalet mere eller mindre behageligt afhængig af humør.... Bemærk venligst: til orientering bruges det franske sprog sjældent på stedet. Konklusion: Hvis vi skulle vende tilbage til Kreta igen, ville vi ikke vende tilbage til dette hotel. Der skal ydes en betydelig indsats i modtagelse og styring af ophold, så dette hotel kan komme på niveau. Selv efter lokale standarder... er det langt fra et 5-stjernet. Vi er tættere på en 3. Dårligt udnyttede aktiver... det er en skam!"

Xristinas Seaside Apartments

Alonia Hotel Apartments

"Vi vendte tilbage til Alonia efter et syvårigt interval, og det var lige så smukt som før.Bederne er meget behagelige.De firmamatrisser virkede nye.Bederne var meget store, lavet af to singler presset sammen. Vi havde AC og en fan, så vi var alle komfortable gennem det usædvanligt varme vejr (32°).Poolen var stor, og mad fra baren var meget smagfuld og generøs.Wifi var god. Personalet behandlede os som gamle venner og var opmærksomme og hjælpsomme.Vi bliver her igen."