"Blev her i to nætter som en del af en Intrepid tur.Elskede lejligheden, men trods positive udseende var restauranten skuffende, da varm mad serveret fra buffet var stort set kold."

"Det er et meget rent hotel, der ikke har mange værelser, men faciliteterne er perfekte.Især hotellets køkken har løst vores spiseproblemer.Sengelinned er meget komfortabel, vi hviler godt og anbefales til alle."

"I am a regular guest of Kwalape Safari Lodge for the past 5 years or so, I stay there normally 3-5 times a year both for work and pleasure. Always prefer them due to reasonable pricing and the chalets with balconies outside in the rich jungle atmosphere the lodge has. My last stay was the most terrible I have ever experienced (and there is always an issue, electricity, water or toilet not working). This time around, we were again woken up by their maintenance gardener at 6.28am who thought its the best time to blow leaves around the rooms and the campsite. This was the second time this happened on a separate trip. When I went to complain at reception, I was met with amusement from the receptionist on duty rather than an apology and assurance that it would be handled. On the 2nd day of stay, moved to a chalet room from the tent campsite but left early in the morning to go fishing. On return, we discovered no one had bothered to move our luggage from the tent to the new room. When approaching the receptionist, she called her colleague on the phone and mentioned me by my first name, "Which room did you provide Bob?" right in front of me. This was a young lady probably 20yrs my junior who disrespected both my age and my guest status with this highly unprofessional statement which revealed to me that they were very used to speaking about guests (or at least me) in that way, too familiar. I quickly communicated my displeasure at her distasteful remark to which she giggled and laughed the entire time. Even when attempting to correct herself and refer to me as Mr. Hirschfeld to her colleague, the lady on the line had no clue who she meant until she had to revert to my name, Bob, again. This made it clear that I was the topic of constant chatter between the two. I then attempted to contact the manager whom I asked for the number as they are never present at the lodge. This was declined but instead receptionist said she would call her. I listened to the call and heard the manager rudely ask what does he want, to which the receptionist replied he wants to talk to you about the leaf blower incident from this morning. At no stage did I communicate this as the reason to the receptionist and I again, corrected her. The actual reason was to communicate my displeasure at being referred to by my first name. The response to the receptionist by the manager was that she would not talk to me then, which was Friday evening, but would rather call me back on Sunday. SUNDAY! After accepting a long list of abnormalities at Kwalape, this was the last and final straw to get this kind of treatment as a regular guest. Mind you I never eat at their restaurant which has the worst food in Kasane and the strangest meal combos I have ever seen. For years I have avoided their food and let them off this as I eat elsewhere for all my meals. If you want terrible food, poor customer service, absent management and to be woken up daily at 6am by leaf blowers and loud staff, THIS is "

"Ren og rummelige værelser.Hotellet er bekvemt beliggende langs hovedvejen, men også langt nok fra byens støj.Det eneste problem er, at vores andet værelse ikke havde en sikkerhedsvagter, så vi måtte dele en sikkerhedsvagter."

"Checked in on July 5th and checked out on July 6th. Enter the hotel in Kasane, Botswana from Zimbabwe on the platform. The male staff at the front desk was kind and answered all our questions. He told us how to visit Chobe National Park, helped us contact the cruise ship that afternoon, and told us the shuttle bus time from Kasane to Maun, although we later chose to fly. Went to Maun and personally drove us to the airport the next day. Here, I would like to thank the black front desk staff. The hotel does not occupy a very large area, but it has parking spaces and a restaurant. We had dinner at the hotel. I chose pork rice. There were four taels of roasted pork. It was fragrant and very delicious. The room is large, the bed is big enough to sleep four people at the same time, but the furniture is simple and the shower and toilet are separated; there is wireless Internet, but the speed is slow. The breakfast on the 6th was very unpleasant. I paid for the room rate including breakfast on the platform, but I was told that I had to pay for breakfast. I immediately contacted xc. After negotiating with the hotel, the platform persuaded me to pay for breakfast and then reimburse it with the invoice at xc. Although the platform finally solved our breakfast problem and reimbursed our breakfast fee, I still felt that there was no link. There was a problem because when we checked in, the front desk said we didn't pay, so we had to contact xc to solve the problem. The breakfast charge is clearly marked, I remember it was 80 pula per person, but the hotel accountant quoted xc 120 pula per person, which is a bit unreasonable."

"We stayed here as part of a G Adventures tour of Kruger, Zimbabwe and Botswana. Near Chobe National Park, this is a small, older lodge that feels a little worn, but the airconditioned rooms were clean and comfortable, arranged in a square around a small open-to-the-air inner courtyard. The bathroom was new and spotless. The beds were whimsically decorated with scarves and leaves, differently each day. The bar and restaurant were a short walk from reception."

"Stor oplevelse - hyggelige værelser, gode spabehandlinger og interessante vinlister. Breakfast kunne forbedres."

"Chobe River loge er charmerende, flod overnatning på udkanten af Kasane, omkring 15 minutters kørsel fra indgangen til Chobe Game Reserve.De fælles områder og haven er særligt dejlige. Personalet er meget velkommen og villig til at bede og indkvartere særlige anmodninger.Overnatning var spotless.Lodge arrangeret vidunderlige spildrev med Chepho - som er meget vidende og entusiastisk. Han gik væk og ud over at vise os så meget vildt som muligt i Chobe, som han helt sikkert leverede!Nicholas tog os ekspert på et smukt solnedgang krydstogt."

"I showed up at guest house and they said that there was no room for me. They claimed that they didn't get any information from *********** about my reservation. I was very disappointed."