"Absolutely gem of a ryokan and our favourite place to stay. Admittedly we did have the western beds (very cozy). Having a room along the river and across the suspension bridge was magical and exciting. Everything was perfect. The staff were so welcoming and made us feel incredibly at home from the moment we arrived. The highlight for us was our private riverside onsen right in our room—soaking there with the sound of the river rushing by was pure magic. The beautiful "Kikuya Pond" (KKJ pond) and the overall historic, serene layout of the property added so much charm to the experience. The Kaiseki dining was utterly delicious, beautifully presented, and a true culinary highlight of our trip. As Westerners, we felt incredibly valued, respected, and well-taken care of by the staff. That being said, hospitality goes both ways! We highly recommend that fellow Western travellers take the time to learn basic Japanese phrases and standard ryokan etiquette before visiting. It’s a two-way street, and showing that respect makes an already world-class experience even more meaningful. Our only regret is that we didn't stay longer. We cannot recommend Yukairo Kikuya highly enough and cannot wait to return. Our Japanese Summary (日本語の要約) 湯回廊 菊屋での滞在は、今回の旅で間違いなく最高の思い出になりました！吊り橋を渡った川沿いの客室は本当に幻想的で、客室の源泉かけ流し露天風呂から眺める川の景色とせせらぎは最高に贅沢な時間でした。美しい菊屋の池など、どこを切り取っても素晴らしい佇まいです。 お料理（懐石料理）はどれも大変美味しく、スタッフの皆様にも温かく迎えていただき、心からおもてなしを感じることができました。もっと長く延泊すればよかったと、それだけが心残りです。必ずまた伺います。素晴らしい時間を本当にありがとうございました！"

"Very nice hotel"

"The hotel opened in 1872 and boasts a superb location and ambiance. I stayed in a Flower Suite, right next to the Bamboo Path and Katsura Bridge, with unparalleled views from the window. The hotel's dining and service were both excellent. The room facilities have also been renovated and are in very good condition. No wonder it has been a 25-year-old "Top 100 Hotels" list."

"Super"

"Private Onsen inside the room is amazing."

"Vi havde en vidunderlig ophold på Shuzenji onsen Katsuragawa.Personalet var utroligt venligt og hjælpsomt, hvilket gjorde os meget velkommen fra check-in til check-out.Vores værelse var rummeligt, uforudsigeligt ren, og sengen var så komfortabel. Hotellets beliggenhed var perfekt."

"Very large room, the restaurant experience is very good for both dinner and breakfast."

"Godt sted."

"Due to some unforeseen circumstances, I didn't have dinner at the hotel. The room environment was really average at this price. The service is almost...the waiters barely speak English. The main reason is that there is basically nothing in this place at night. We arrived around 8 o'clock, and after asking the clerk for a long time, he said that it takes about 20 minutes to go out to find the only izakaya open..."