Tbilisi Hotels with Badekar

"This is the second time we have stayed in this wonderful hotel. It's an easy drive from the airport and a fair price for the taxi there. The location is excellent with plenty of very decent restaurants and shops in the vicinity. There is a french restaurant nearby that I highly recommend if you like high quality french food. The snails and the soup starters are particularly delicious and the steak and fish is superb. The reception staff at the hotel are so friendly, welcoming and very helpful and professional no job is too small. You can rely on them 100%. The rooms are very clean, comfortable and warm especially in this month. All the amenities are there with plenty of tea and coffee and a fridge if you have your own items. The housekeeping staff are attentive and friendly and do an excellent job of keeping your room clean and fully stocked up. Finally, this hotel provides a buffet breakfast as well which again I highly recommend with a wide variety of food and fruit and pastry on offer and cooked food all to a high quality. It's a real pleasure to eat breakfast there in the charming restaurant area with plenty of tea, coffee and fruit juice. The staff are very helpful and makes your breakfast experience a very good start to your day. I highly recommend this hotel and I will be staying there again in December on a short trip over Christmas. It's always a pleasure and a sadness to leave when your trip is over."

"Shota Rustavalli Boutique Hotel, Tbilisi, Georgia: The most luxe of our stay in our whirlwind, super-tiring travels through Azerbaijan, Armenia and Georgia, we were looking forward to well-deserved pampering here and daily warm bath tub soaks. I’m one for authentic reviews so here goes. The start of our stay was terrible. Water was cut off in this part of town - mind you, we were next to the Parliament of Georgia, how dare they. So there was no water for the day. If you have just arrived, smelling far from English Gardens and sweaty, this is the end of your world. We were given mammoth water bottles for wipe downs. Water was up the next day. It isn’t the hotel’s fault, really. However, there were more shortcomings. We had full-day trips out of city and were too exhausted to complain. Our door didn’t open or close easily, like there was a misalignment. Room smells like sewage in the evening. Shower gel ran out and housekeeping didn’t top up. This was mortifying as we had an early day trip out and housekeeping didn’t start till 7.30 am as I was informed via Whatsapp, but reception said 9 am. AC is always parked at room temperature, sometimes warm. Pool, gym and sauna are out too and unannounced on site. I’m listing the litany of crimes so management can sort this out as the poor staff get the lambasting. Gocha was very sweet and explained as much as he could with the water cut-off. Ana was our thumbs-up favorite with 360-service recovery. She arranged for a birthday cake for my son. Also a complimentary bubbly breakfast. Also so kindly extended our check out time (although there was a power cut for a good hour, we were nonetheless grateful). The great merits here are the location – this is smack right in the city, we even stood next to the protestors at Parliament of Georgia. Restaurants, bars, cafes, shopping, museums are all around, within a short walk. There’s 10% discount on dining and free Georgian wine (you’ll be drinking it like water in Georgia). It did all end on a very sweet note – thank you Ana. #eatstylishtravelstylish"

"This was my second week. I had more problems this week and I wasn't met with helpful or responsible attitudes. There is specifically one guy (blind hair) on reception whose attitude was so defensive and passive-aggressive that I don't feel he fits working in hospitality. Sadly I was constantly blocked from accessing the manager who had previously been helpful. It was very noisy because the walls are thin, the housekeeping are noisy and the doors are slamming. Maybe over a few days you don't notice this but two weeks was too much."

"Hi, Negative points are: 1. We hanged sign ”Clean up room”, but nothing happened. The carpet is dirty. The shower missed some part. 2. Service by the reception. We arrived at 4.30 in the morning. The receptionist was not aware what should he do, he was incompetent and unfriendly. He made us feel as we disturbed him, so it was not a good customer service. To summarize: Good hotel , good location but needs improvement."