Sorrente Hotel

Apart Hotel Resilient

"For a 4 star Hotel, the offerings were basic at best - stayed in a double room accommodation. Pros: • Staff: Welcoming & friendly greeting; arranged airport transfer to hotel, helpful in communicating with tour guide. • Room: Clean, comfortable mattress, rooftop balcony • Location: A short walk to the beach, shops, and town centre. Cons: • Communication: Not very quick in their response to e-mails or Whatsapp ＞ I e-mailed to arrange airport transfer 2 days before departure, response received & transfer arranged day of arrival • Breakfast: Very limited variety and repetitive daily selection. • No room ammenities i.e. no shower screen (had to mop floor after every shower); no shower mat (had to place a hand towel on the floor to dry feet); no hospitality tray (had to ask for glasses for drinking); no bedroom bin; TV not picking up Netflix or Youtube despite 2 attempts at resetting; no luggage racks to place suitcase • Noisy bathroom extractor fan • Housekeeping attended to the room once in the 7 days we were there • Surrounded by ongoing construction"

Vila Eva

"The rooms are excellent, very clean and fresh. I am on a business trip travelling to many countries and they washed and cleaned some clothes I had. Amazin"

Albanian Star Hotel

"My first vacation in Albania. Hotel stuff was welcoming and friendly, very fast check-in. The room was really comfortable and spotless. Wonderful food, do not go there if wanna lose weight. Amazing beach in front of the hotel. I will definitely go there again!"

Grand VM Conference & SPA

"V Grand hotelu VM jsme s manželem strávili 8 dnů a byli jsme víc než spokojení. Moderní, dobře vybavený hotel, všude bylo čisto, personál byl velmi příjemný vždy ochotný pomoci. Naprosto skvělá byla hotelová restaurace – příjemné prostředí, každý den obrovská nabídka pokrmů (mořské plody, ryby, běžné maso, zelenina čerstvá, tepelně upravená, nakládaná, mnoho různých salátů, pomazánek, ovoce čerstvé i kompoty, všechny možné přílohy, sladké i slané pokrmy). Dle své chuti i preferencí si mohl vybrat naprosto každý. V hotelu bylo několik automatů, kde si každý mohl načepovat pitnou vodu. V restauraci i mimo (na pláži a u bazénu byly bary nabízející nealkoholické i alkoholické nápoje a skvělou kávu. Součástí hotelu byl i tzv. „Vodní svět“ – Několik bazénů (pro děti i dospělé), pro děti mnoho vodních prvků a atrakcí (různé skluzavky, tobogány, zábavné sprchy), zábavné programy pro děti i dospělé zajišťovali mladí animátoři. Hotel nebyl situován přímo u pláže, ale pěšky to k pláži trvalo jen pár minut. Mezi hotelem a pláží taky jezdil elektromobil, který k moři odvezl každého, komu se z nějakého důvodu pěšky nechtělo. Chci zmínit i dvě osoby, které si zaslouží mimořádné ocenění. 1. Šéf hotelové restaurace, pan Erioni, který dohlížel na bezproblémový chod restaurace (čisté, upravené prostředí, vždy volá místa u stolů, žádné fronty, nesmírně ochotný a úslužný personál). Když bylo třeba, pan Erioni osobně svým podřízeným vypomáhal. 2. Mladá, nesmírně příjemná filipínská masérka Leonora. Nikdy dřív jsem nezažila tak úžasnou masáž. Panu Erionovi i slečně Leonoře chci tímto vyjádřit obdiv velký dík za perfektně odváděnou práci. Ale abych jen nechválila – předpokládám, že nejen já bych přivítala v koupelně, sprchovém koutě, madlo, kterého by bylo možné se ve sprše přidržet. Taky alespoň malou poličku k odložení mýdla či šampónu při sprchování. Together with my husband we spent 8 days at the Grand Hotel VM, and we were more than happy. A modern, well-equipped hotel, all areas of the hotel were tidy and clean. The hotel staff were very pleasant, always willing to help. The hotel's restaurant was absolutely brilliant - a pleasant setting, a huge menu of dishes every day (seafood, fish, regular meat, fresh vegetables, cooked vegetables, pickled vegetables, many different salads, spreads, fresh and compote fruits, all sorts of attachments, sweet and salty dishes). To their taste and preferences, absolutely everyone could choose. There were several dispensers in the hotel where everyone could tap their drinking water. In and out of the restaurant (on the beach and by the pool) there were bars offering soft and alcoholic drinks and very good coffee. The hotel also included the so-called "Water world" - Several pools (for children and adults), many water features and attractions for children (various slides, toboggans, fun showers), entertaining programs for children and adults were provided by young animators. The hotel was not situated right by the beach"

Pinea Hotel Resort & Spa

"We were very disappointed with our trip to Albania. The hotel is not a 5-star hotel, and not all the reception staff speak English, which is the bare minimum for a hotel claiming to be 5 stars. The staff in general are unpleasant, except for two or three people in the restaurant, the cleaning staff, and the towel dispensers. Those at the cocktail bar are incredibly rude. The "all-inclusive" package is a joke; it's just beer, raki, and cognac (these last two being digestifs, by the way). We travel quite a bit, and we've never encountered this problem with all-inclusive packages. The cocktails are expensive, and the prices seem to be from last year. The beach is dirty, with lots of cigarette butts in the sand, and the pile of seaweed dumped haphazardly on the beach with a tractor—they had to move all the sun loungers to get it back on the beach, even though it was crowded—is simply unacceptable! No afternoon snacks; our teenagers were disappointed, and it was the first time we'd ever seen this in an all-inclusive resort. The restaurant always served the same thing, and nothing was hot or cold, always lukewarm. There were lots of young children doing whatever they wanted, with parents playing loud cartoons for their toddlers in the restaurant. The clientele was disrespectful and behaved like they were in a bad mood. The spa had no staff, and children were playing ball or with large inflatable rings in the spa pool—unheard of! There were lifeguard chairs on the beach, but no lifeguards? In short, nothing was right. This was our first and last time in Albania. Our advice: bring in managers from Spanish chains to teach the staff how to work and respect tourists, because this is just amateurish! The photos online don't represent reality, for example, Ksamil and the hand and the beaches in general, because when you're waist-deep in the sea, you can't see your feet right at the edge of the beach. The only positive point: the bedding; we slept well."

Okej Hotel

Comfort Suites

"Quite place. Amazing place. Service food & hospitality very very good.e and my fionde felt comfortable as the name COMFORT. A friend of mine suggest us the resort,and we were there in February for lunch,perfect weather,perfect spot for fresh food and for sure for BEAUTIFUL PHOTO."

Delight Hotel & Spa

"The hotel is modern clean and comfortable. Love Holidays stated it was in Durres but in fact it’s not it’s in a very small seaside resort which has mainly hotels a few shops and restaurants. Not very much going on at all. Nothing on the beach apart from your son lounges an umbrellas, no Activities or anything to hire like jet skis No boat trips unless you go 1 1/2 hours to another resort. The food at this hotel is very bland. Nothing is seasoned. Nothing has flavour. There’s a good selection of desserts so a little bit repetitive, but they’re okay. If you’re looking for a quiet getaway, I just wanna sit by a pool. Have a beer in the evening or sit on the beach then you’ll be fine but if you’re looking for more than that, you won’t find it here. We’ve only done a mini break I have been able to sign into Netflix in the room, which is a bonus for us as English. If you drink tea, bring it with you because they do not have any Tea here at all not in the shops nowhere I wished I’ve known that before I come you can only get coffee.!"

Sandy Beach Resort

"The best family hotel in the area. Considering how unorganized the beach and surroundings are, I think this is the cleanest and most stylish place you can find. Even though we stayed during the off-season, we were able to fully enjoy the hotel’s facilities. All the staff were incredibly friendly and helpful. The indoor pool and sauna were nice and clean. The food was very delicious and varied. Since we wouldn’t be able to have breakfast on the morning of our departure, they even prepared takeaway sandwiches for us."