"Good staffs , room is quite big for 4 , car park available 800yen per day"

"Fremragende service, personale og faciliteter, selv om jeg kun fik 4 timers søvn, det var en meget god oplevelse, vil jeg helt sikkert komme tilbage næste gang jeg kommer til Hokkaido"

"Great location! It was super convenient to reach the hotel right after getting off at Chitose Station, even with luggage in tow. The room design was clean and minimalist, with a very high-quality feel. I especially appreciated the thoughtful touch of having various pillows to choose from. There are also delicious Japanese restaurants and a shopping mall nearby, and it's extremely convenient for catching buses or trains."

"It’s good to stay here if you have super early flight to catch next day. Free shuttle service is available. But need to book in advance."

"It was very good. The bed was comfortable, and the buffet breakfast was delicious. I would like to stay there again."

"Værelset er ret stort, hvilket er sjældent i Japan. Lobbyen er ret imponerende. Som medlem får man også vand og hudplejeprodukter."

"Out of the three onsen hotels I stayed at in Lake Shikotsu, Suizantei, which is popular online and hard to book, was actually quite average with no scenic views from its onsen. Then there was the extremely overpriced Aigashiro, which was even worse – no service, no ambiance. Marukoma was my last stay and also the cheapest. Reviews online were mixed, but seeing it was a century-old onsen, I wanted to give it a try. Turns out, it was the only one of the three worth visiting. First, the onsen views are the best because of its elevated location. I wouldn't recommend the wild onsen as it's unmaintained and the water is very cold. However, the outdoor public onsen truly offers fantastic views and a great panorama. And the view from the public cafe is incredibly comfortable; just sitting there and daydreaming is a pure delight! The rooms are just for sleeping, small, and without a view, but the previous two hotels weren't any better. Dinner, I think, was decent for the price! The ingredients seemed fresh, and it wasn't as bad as some online reviews claimed! Overall, Lake Shikotsu is worth visiting, and Marukoma is worth experiencing! It's an old brand, and the service is quite good! When we checked in, we casually mentioned needing a taxi the next day, and at breakfast, a staff member came to ask if we needed help calling one! That was really heartwarming! No discrimination whatsoever! The private paid onsen is also good! It's not expensive and I recommend trying it out."

"Lovely staff, both the Japanese and Western breakfasts were excellent the dining staff are super kind, room service excellent so very clean, close to many restaurants."

"Hotellet er som ved andre kommentarer meget bekvemt til at bo en nat tæt på lufthavnen.Det er beliggende til Chitose station, der er 5 min gåtur så let kan rejse til sapporo"