"I stayed here while attending a summer school at the University of Bern and found it to be a very good location, a nice walk through the city to get to the university, and right next to the river not far from an area where you can keep a towel then walk up river to jump in for a swim. The hostel breakfast was quite good and the mattress was very comfortable so that I slept quite well while here. My roommates were also academics here for a conference, so good roommates. The only complaint is that there were a lot of school groups or something, so lots of noisy, squeaky tweens running around."

"Dette hotel er godt.Tak for den fremragende service fra Sherpa.Hun har designet flere måder at hjælpe dig med at checke ind på med held, selv om jeg ankom sent på omkring 7:30pm. Først var jeg bange for, at jeg ikke kunne komme ind på dette hotel og ikke kunne tjekke ind, da alle personalet var væk efter kontortimerne.Hun var responsiv, da jeg hentede en telefon i lobbyen for at ringe til servicehotline.Hun er tålmodig og smart. Jeg er heldig at møde hende for at løse alle mine problemer.Tak."

"The hotel will send you a link to complete an online pre-check-in. Completing it in advance can save you some time at the reception upon arrival. If you wish to request an early check-in, an additional charge of CHF 80 applies. Thankfully, we arrived at around 12:30 pm, and our room was already ready, so we were able to check in without paying the extra fee. Please note that the hotel requires a credit card as a security deposit during your stay. No amount was charged or pre-authorized on our card; it was simply required as a guarantee. The city tax is not included in the room rate and must be paid at the hotel during the check-out process. The reception staff are well trained and provided clear information about the hotel during check-in. Although we did encounter a small hiccup, as the Wi-Fi connection instructions, which were supposed to be placed on the table in our room, were missing. We had to ask the staff for the instructions again, but the issue was resolved very quickly. The room was spotless, well maintained, and very comfortable throughout our stay. The housekeeping team did an excellent job with the daily cleaning and replenished the complimentary minibar every day, which was a wonderful touch. My favourite amenity was the Nespresso coffee machine—I really appreciated this thoughtful service throughout our stay. Our stay included a buffet breakfast. While the food was good, the selection remained exactly the same every day. We stayed for three nights, so the breakfast menu became quite repetitive. There breakfast area is located at the ground floor, inside the Chinese restaurant. There are plenty of seats and we don’t find it crowded. The hotel is located at Kursaal Station, about three tram stops from Bern Main Station (Bern Bahnhof). The good thing is that the tram stop is located right in front of the hotel entrance. Along the way, you’ll cross a bridge with a mesmerizing view of the river and the church, making the journey very enjoyable. We noticed that on weekends, Tram 9 runs directly from Kursaal Station to Bern Bahnhof. However, on weekdays, you’ll need to change to another tram line as there isn’t a direct connection. It’s best to check Google Maps for the latest route before boarding public transport."

"They even provide city bus tickets, which makes it a really good value. The room itself is also very spacious."

"Meget god og venlig service"

"Mega venlig personale. Børn spiser gratis. God mad. Fordelen er bernaqua. solide værelser(prisen for ydeevne er korrekt)"

"Nice and pleasant stay, room is clean. Was a bit uncomfortable transportation, but it’s just because all Bern is reconstructing."

"Super"

"The hotel is very conveniently located, and most of Bern's famous attractions can be reached on foot. The hotel also thoughtfully prepared a day ticket for Bern's public transportation, which can be used unlimited times. The room was spacious and the scenery outside the window was beautiful. The reception was polite and enthusiastic. The guy who helped drive the car out also put two bottles of drinking water in the car. It was thoughtful."