"utroligt"

"Alt var godt undtagen mad.Flere gange har jeg set hår i fødevaren."

"Godt sted"

"Blev i hotellet i to uger.Beliggende tæt på havet, hvilket var meget bekvemt.Værelset blev renset to gange om dagen, morgen og aften.Aldrig efter at have renset mit værelse var dekoreret med blomster, var det meget behageligt."

"We stayed at this hotel as a couple in January-February. We chose a hotel that offered a more or less decent price/quality ratio. In my opinion, it was quite good. The hotel itself is small. The grounds, restaurant, and beach are shared between two hotels: Prince Villa 3* and WUNDERBAR 4*. The hotel is located between two roads – a highway and a railway: cars and trains pass regularly, and you can hear them very well. In this regard, the hotel is not suitable if you want peace and quiet. Bentota is about three kilometers away. Nearby, if you go left from the hotel, there are several stalls where you can buy fruit and water. The hotel grounds are small, green, and well-kept. The pool is right in front of the hotel building. I saw that they were cleaning it, and there are toys for children. But we didn’t swim there – there is the ocean, after all. We had a room with a balcony on the second floor. Large and spacious. Cleaning is upon request: you need to leave the key at the reception and ask for the room to be cleaned. If you don’t do this, the room will not be cleaned. There's only ONE room key! The owner gives you their number upon check-in, and you can use Wi-Fi to resolve any issues. There's Wi-Fi, but it's sometimes incredibly slow. We bought 50GB SIM cards from Dialog at the airport and had no connection issues. The room was infested with tiny ants—you can't leave any food behind; they'd swarm you instantly. We kept our food in the refrigerator, but since we took the key when we left, there was no power and the refrigerator had to defrost, leaving the food in water. There's a kettle, tea, coffee, sugar, and mugs. Two bottles of water per person per day. Towels: two bath towels, two foot towels, and two beach towels. They're changed upon request. There's a TV, but we didn't even turn it on—we didn't need it. The air conditioning works fine, but it just blows directly onto the bed. We slept with the ceiling fan on at night. Without it, it's really hot. Outlets: two adapters—that was enough for us. There's a safe - everything was in place: money, documents, jewelry. The clothes dryer is on the balcony. We didn't store things in the closet because of the hordes of ants. Our plumbing was fine, no complaints. There were two tiny bottles of shower gel and shampoo in the shower. We brought our own. There is a hairdryer - an old, small one. I always take my own. There were no mosquitoes in the room - we didn't need mosquito repellent, but there are mosquitoes outside. Mosquito cream wouldn't hurt. In general, the weather at that time was hot and humid, like in a sauna all the time. We arrived in a gray haze, when there was no difference between the sky and the ocean - solid gray haze and rain for two days. By February, the weather improved: it was sunny, hot, with rain at night. As for food, we took breakfast. I realized I needed half board: we spent quite a bit on food, since there's not much to eat nearby, just three similar hotels, and prices are like Moscow's. Plus, you pay another 10% tax. But that applies not only to cafes and restaurants, but also to state-run stores. You can't visit Bentota every day. Regarding breakfasts: they're the same every day: an omelet, two slices of toast, two hot sausages, a slice of processed cheese, jam, butter, a plate of sliced ​​fruit (2-3 pieces each), a glass of juice, and tea or coffee."

"The staffs were Amazing! The hotel is beautiful and peaceful."

"It's a lovely hotel with friendly, helpful staff and good food. Went there for my son's wedding. Rooms are a bit 'dated' in some respects and in need of updating, but on the other hand that's perhaps part of the character. Experience was a bit soured when they charged one of our party an exorbitant amount for a broken glass and also for 'stained sheets' (fake tan) - without even having tried to launder them (stains come out quite easily apparently). In light of how much we'd all spent at the hotel I found this annoyingly petty, not helped by the explanation offered - 'it's company policy - no local discretion' - for me, you can't operate a hospitality business that way."

"I had an amazing experience. Lovely place, greenery all around and a big enough pool. Had an experience of Ayurveda massage as well by the recommendation of the in-house doctors. Great rooms, spacious and roomy, sumptuous meals round the clock. Special thanks to Ms.Navodya, Ms.Veronica, Mr.Rishan Fernando, Chef Shiran and Mr.Kasun for giving a top notch service. The resort is located very close to the Kasgoda turtle beach and considering the luxury they were offering, it was worth a penny as it was a total value for money. A neat and clean property. A must visit I’d say for whoever stays here. For sure he/she is set to come back for more as you just can’t get enough in a single time stay. #YouWillComeBackForMore"

"This has perhaps got to be one of the worst hotels I’ve stayed in since I started staying in hotels over 40 years ago! Check-in; After being told “we will try” for an early check in, then being told “1pm”, then finally “2pm” my two young kids and I were kept waiting at the reception after travelling all night on a flight and getting no sleep. The staff were ultra rude and kept throwing the rule book at us. When we asked to speak with the GM Sanoj, he stopped short of abusing me and was again rude and dismissive. They took 1.5 hours to clean the room despite Sanoj’s claim of 30-40 mins. Zero empathy and they kept rudely saying “wait till 2”. Noisy railway line; A railway line passes barely 50 metres away from the room. All night train sounds and unbearable vibrations ensure that you do not get a good night’s sleep at all. Food prices: Absolutely unreasonable and astronomical, which is almost criminal for a place that has no other options around! Water: We were given 2 0.5 litre bottles of water every day for a family of 3! When we asked for extra water, we were asked to pay! The first in any hotel! Only after fighting did we get our water. When leaving, a staff member actually snatched away a water bottle from us saying that they’re reusable glass bottles and we cannot take them away from the hotel! It probably cost just a few cents, but this is how they behaved with guests! The room: We had a duplex room. The side table in the loft was termite eaten and falling down literally. The cooling did not reach the loft, rendering that space hot and almost unusable. Flooring was worn out as was much of the woodwork. Random electrical switches all over the room made lighting impossible to find! And the room was so dim that we had to use torches to read inside! A dangerous staircase with the banister on the wrong side made for a treacherous journey to the loft. So much for a hotel designed by a supposed architect! Common facilities: Just 1 restaurant, an average pool and no other amenities would put this in the 2* category for me. Yet they behaved like it was a boutique 5* facility! Staff attitude: Rude, ****** and highly obnoxious. They seemed to be ***** who were told to run a facility and treated guests like jail inmates! My first ever experience of Sri Lanka was unfortunately shameful and disgusting and this property needs to be condemned in the strongest possible language. Club Villa is a disgrace to Sri Lankan hospitality and culture and I wish it nothing but the worst. Shame!"