Tierra Maya Hotel Spa & Sanctuary

"Efter Mexico City et par dage i Tierra Maya Hotel i Bacalar. Fødselsdagsgave fra en niece. Jeg følte mig nogle gange i en oase. Værelser ren, rummelige, køleskab, safe, bruser fremragende !!! Swimmingpool ren, smuk. Til centrum er at gå. Ikke for turistisk endnu. Gå især også en tur om Laguna."

Agam Hotel

"The hotel is very nice to put a but it's the TV that loses signal and the shower overall sweeps all perfectly I recommend it 100x100"

Boca de Agua Bacalar

"This hotel is an architectural masterpiece and absolutely stunning. They are also one of the few hotels that didn’t destroy the vital mangroves protecting the lagoon (and it’s beautiful color). Needless to say that the lagoon is an absolute stunner. The service/management, however, is not worthy 5 stars and also not a Michelin key. We were very disappointed. A few things to note before you book this place: - very inconsistent service: for example, we never received a WhatsApp with all the info/tours, only after asking for it again. - very poor planing of tours (we booked a sailing trip … the first day it took them 2 hours of “confirmation” to end up telling us it’s not possible. We then booked for the next day and the tour started about 1 hour late, again, us just “waiting” and wasting our precious holiday time. No “sorry” whatsoever from the hotel. - the tour was supposed to include “sunscreen” (mentioned in PDF flyer). When the guide arrived (a very nice and competent local guide), she told us that sun screen is not available and anyway is heavily damaging the lagoon and should be avoided - feels like something a) the hotel should advocate and b) not sell as part of their tours - waiters service also very inconsistent. Some friendly, some couldn’t even say “hello” - food also very inconsistent (and expensive). Pasta à la mantequilla was a nightmare, while the hamburger was delicious. - on the day of NYE we proactively asked about a table in the restaurant only for the staff to tell us that we can only have dinner there if we buy the NYE menu for 4500 MXN per person ( that’s around 215 EUR pP ). The hotel is very remote (which is why we booked it of course), so the next restaurant is 20 minutes away. They never proactively mentioned this (all they did was inform that there will be a NYe dinner) Overall, too many little things that went wrong to make this stay enjoyable."

Casa Chukum

"We stayed here for eight nights and really enjoyed it. Very clean, comfortable room and the garden around the pool is so relaxing. Owners were so helpful and friendly and would definitely recommend. Lots of different meal alternatives in the surrounding area. Thoroughly enjoyed our stay."

Hotel Carolina Bacalar

"The scenery is beautiful, and everything is great."

Casa Zazil

"stayed here for 2 nights. very helpful ladies that owns it. They helped booked our tour on the lake. Clean rooms ond good breakfast. you can choose different every day. nice little pateo in the middle where have your breakfast. a little walk downtown but we found very nice restaurants just around the corner. Absolutly recommend to stay here."

Our Habitas Bacalar - Adults Only

"This hotel is a dream in the jungle! with direct views to the Laguna and a lot of classes like gong bath, yoga, I love it, service and food was amazing too"

Hotel Isabella Bacalar Front Lagoon

"Et virkeligt paradis!Et nyt hotel, der ser ud til lagunen med fremragende faciliteter.Adgang til lagunen er meget let og i et lidt dybere område, hvilket gør den perfekt til svømning. Faciliteterne er skjult, hvilket er fantastisk, fordi solscreen ikke er tilladt, når man svømmer i lagunen for at forhindre skader.Der er også områder i solen i den behagelige lille have omkring restauranten. Restauranten er lækker og priserne er overkommelige.Fruebuffet er uden tvivl det bedste, jeg havde under min rejse.Kartoffelkagen er lækker.Personalet er meget venligt.Det er virkelig et vidunderligt sted at bo i Bacalar. Min eneste beklagelse er, at jeg kun tilbragte en af tre aftener i Bacalar, fordi da jeg gjorde min reservation, var hotellet endnu ikke åbnet!"

Hotel Makech

Casa Delia Hotel Downtown

"Our stay at the hotel was just perfect! The accomodation is very centrally located in Bacalar so you can just walk there if you arrive by bus. Also the city centre/main square are easily reachable by foot. The rooms were very clean and we felt very good at the hang-out area with the pool. As our bus for our next stop left late in the night they let us leave our luggage at the hotel until the evening and we were even able to spend some more time at the complex. All in all a 100% recommendation!"

Casa Árabe

"It was amazing! I was super well treated and the food is delicious. The place is super beautiful to take photos also."