"Fremragende service leveres af hotellmedarbejderne.Bevidst om, at det japanske stilværelse ikke kommer med badeværelset, men personalet er villigt til at overnatte os til engelsk stilværelse med badeværelse."

"Jeg synes personligt, at værelset var lidt gammeldags, men alt andet var fantastisk, og oplevelsen var rigtig god. Hotellet tilbyder yukataer, og det er sjovt, at man kan vælge sin yndlingsmodel og bruge den gratis – især folk fra vestlige lande syntes, det var meget nyt og flot. Før afrejse læste jeg anmeldelser fra nogle gæster, der mente, at den japanske mad ikke mættede, og at smagen var middelmådig. Men jeg syntes faktisk, den var ret god og velsmagende. Alt i alt kan jeg klart anbefale det."

"God placering"

"Absolut smukt"

"Hotellet er nyt og veldrevet.Vi har booket morgenmad og middagsbuffet.Der er forskellige typer drikkevarer, herunder whisky, vin, øl, bløde drikkevarer og frugtsaft, der er værd at prøve, men der er begrænsede valg af mad. Udsigten til rummet er perfekt, da du kan se søen og kabel-bilstationen uden nogen forhindringer fra din balkon. Det varme forårsbade på hotellet er vidunderligt, med indendørs og udendørs portion og uden for det varme forår, der er kimono, du kunne vælge at klæde sig under dit ophold.Der er et privat spa, men det er fuldt under min ophold, så vi ikke kunne prøve det."

"Det er strategisk placeret i den fjerne ende af Hakone, men stadig tæt på Owakudani og andre populære steder, hvilket gør det bekvemt for at se uden at blive fanget i de mest beskæftigede områder, især hvis du kører. Nabolaget er fyldt med fremragende madvalg inden for gåafstand, hvilket virkelig tilføjer charmen af at blive her. Den tidlige kontrol ‑out ved 10 AM føler sig lidt restriktiv (og vi normalt kontrollerer sent efter at have undersøgt), men den samlede oplevelse er mere end det. Med sin store beliggenhed, let adgang til attraktioner og masser af spisevalg, er det et komfortabelt og sjovt grundlag for at opdage Hakone."

"We stayed in the main building this time, so this is just my impression of the main building. Our room number was 4XX, but it was on the floor just above the lobby, so it was quiet and a satisfactory room for us seniors. We read other people's reviews and were aware that the building was old before making our reservation. As it is an old building, the floors creaked in places, but it was kept very clean and we were able to stay there with peace of mind. The large public bath is not very large, as stated on the inn's website, but the bathtub and washing area were clean. The hot spring water comes out of the tap in the room bath. It seems that the hot water stored in the bathtub decreases over time. (^^; There is a washing area, but it was a little disappointing that there was no shower. As the name "no-ten-buro" (field bath) suggests, the open-air bath is an outdoor bath, with natural bamboo groves nearby, and to enter you have to put on your shoes and cross a walkway. (If it's raining, you cross the walkway with an umbrella, and it seems that they lend out umbrellas to enter the bath.) There is no washing area, so it is recommended to bathe in your room or after washing in the large public bath. Food was a buffet both in the evening and in the morning. Seats are assigned in advance, so there is no need to worry about not being able to find a seat. I had heard that dinner starts from 6pm, so I went there just before, but there were people already eating there (this may depend on the reservation plan). There was sashimi and appetizers on the table. The selection was decent and the food was delicious, but unfortunately the tempura and simmered dishes were all soggy. At breakfast, you are told to sit in the same seat as last night. (It's a good idea to remember where you sat for dinner (^^;) The food was mainly Japanese, so it was a little disappointing that there was no bread. At both dinner and breakfast, paper cups were provided so that you could take the coffee back to your room, which we were happy to take out. We went as a couple, but there was a kids' room, and in the lobby there was a sweets section with a sign saying "Dagashi-ya" (Candy Store), so we felt that it was a child-friendly inn. The staff were also very polite. At check-in, we were told that "We will come into your room at dinner time and lay out the futon," but they came to lay out the futon before the dinner buffet time. (Lucky for those who don't like staff coming into their rooms when they're out, unlucky for those who don't like staff coming in when they're in their rooms.)"

"Rigtig fint sted med en god onsen og pool. Maden var ok, der manglede ihverfald ikke noget ! God service og venligt personale - tak for denne gang."

"Tjenestemændene er ikke så gode, hotellet tilbyder diske og private soppehuse, og den offentlige soppe er meget ren, hotellet er meget roligt og slap af, morgenmad og middag er meget godt."