"The location is excellent, although some improvements to the property's maintenance are needed."

"Hotellet er meget velbevaret, fantastisk udsigt fra poolen, der har en bekvem, men ikke billig ærlig bar.Jeg er ikke sikker på, om poolen var varm eller det var på grund af det varme vejr, men det var en plus for børnene! Værelset var meget komfortabel, stort og perfekt renset.Kun nedefra var der ingen A/C.Jack ejeren og damen på morgenmad var meget venlige og professionelle i alle samspil og venlige nok til at opkræve vores EV-- der er kun én Tesla opladere. Breakfast havde alle de grundlæggende med friske ingredienser.Hotellet er meget godt beliggende, hvis du er på udkig efter de smukke omgivende landsbyer Piodao, Benfeita, Coja og Fraga da Pena."

"Stunning view and very good pool"

"We had a great time. We really went to catch up on our sleep."

"Alva Valley Hotel is a great place to stay. Fantastic room with a huge terrace which opens onto a stunning landscape; delicious breakfast. Very friendly and helpful staff. Thank you to Xavi for the way he made us feel so welcomed in a hotel surrounded by magnificent natural beauty. Without a doubt, a place to return to."

"This was not a pleasant stay. The hotel has a weird policy. They demand the customer to carry pool towels in the room and hand them over to the front desk upon checkout. We did not bring them down because we did not use them at all. The staff insisted that we walk back to the room and bring them down to him. To prove that we did not steal them? Never experience such disrespectful policy to the customer. This suppose to be a nice resort hotel, not a motel. There was a printed post in the room with a long list of items and their price next to them. It's a warning that if you steal any of these, you will be charged on your way out. Interestingly, we found a dinner charge got tagged on to our bill which we never dined in the hotel and funny thing was that after I argued with the staff, he could not find the receipt in the restaurant. The charge was eventually got removed of course. The hotel charged me on my credit cards in USD but did not give me the option of charging in Euro. They put 4% service fee directly on my bill as a result of charging in USD. I argued that I want to charge in Euro but they shrugged and said that's the way it is. The hotel is dated and somewhat rundown. If you are visiting Coimbra area, stay somewhere else."

"Det var en meget hyggelig plads og en meget behagelig medarbejder. Badeværelset var fantastisk, og hele boligen var ret rent."

"I had a wonderful stay at this hotel, set in a beautiful location in Lousã and its stunning surroundings. The staff were excellent throughout — welcoming, helpful, and always available when needed. Having now experienced four different room types, I would particularly recommend the Superior and Superior Deluxe rooms, especially the Superior Deluxe room where I recently stayed. The room was very comfortable, with good-quality linen and lovely beauty products. The outdoor swimming pool is wonderfully picturesque, and the indoor spa facilities add to the relaxing experience. Breakfast was also a highlight: generous, varied, and deluxe, with excellent local produce. I will definitely stay again."

"Lovely hotel with a pool, comfortable beds and great staff. Breakfast included, a light start to the day. Great value for money"