"This was my second stay at this hotel. The first time, I already noticed the UNPROFESSIONALISM at the reception desk. You ask for the price, quickly go to the currency exchange, only to find out that there are two additional charges (some kind of surcharge + tax)...so you have to go back to the currency exchange...communication is definitely not their strong suit 🤬 Service in the restaurant was excellent, cleaning was quite okay (which I find very strange: there are NO TOILET BRUSHES in this hotel! Please disinfect the glasses/bowls & spoons in the room, as the staff only rinse them with water...therefore, danger of herpes!!!). During my second stay, I truly lost my temper, as I was woken up both days because of the UNPROFESSIONALISM of the reception (including the management)...both times, there was no good morning, but rather yelled at to come to the reception immediately to correct errors that were the fault of the reception staff. I ask you to wake someone up on the day of checkout because the employee didn't calculate the taxes, and when you then ask, half asleep, "How much money am I supposed to pay?" and get the answer "I don't know"...it truly takes your breath away how brain-dead the reception staff actually are, INSANE🤯 Afterwards, I found out that their tax calculation was even wrong...truly beyond words... Reception ZERO, the rest of the hotel crew gets 3.5 out of 5 from me. PS: I can recommend the standard rooms...the larger rooms are definitely not worth the money!"

"Very welcoming and friendly staff. Ideally located near the center of Ayn Taya and Tamaris Beach. Booking was easy and pleasant thanks to Rafika, Bilal, and everyone else. Suite 6 is large and bright, and the breakfast and restaurant are pleasant."

"Hotellet er relativt nyt, og generelt er det ret godt. Morgenmaden er ok, men der er ikke mange variationer."

"Super hotel"

"Vi (en gruppe på 8) ankom meget sent (ca. 01:00) på grund af problemer med at rejse fra Algier. Ved ankomsten opdagede vi små værelser, som var beskidte (tydeligt ikke-støvsuget) med affaldsstykker på tæppet og krummer på stol og bord/skrivebord. Lagnene var plettede, et badehåndklæde (også plettet), 1/2 rulle toiletpapir. En stor (vandlækage) boble/vabel i loftet, der hang over bruseren/badekarret fra øverste etage. Da vi gik ned for at bede om håndklæde og toiletpapir, så det ud til, at personalet tog sig af tre andre kunder. Kunderne så dog ud til at overveje, om de skulle blive på hotellet eller ej. I stedet for at personalet vendte sin opmærksomhed mod mig, mens de overvejede, fortsatte han med at fokusere på dem. En anden kunde kom og afbrød bare og bad om noget, og han skiftede til tilbageholdelse for den person. I mellemtiden ventede jeg høfligt, men blev ignoreret. Efter at have indset, at høflighed og høflighed ikke blev gengældt, bad jeg personalet om et håndklæde og gav mig et håndklæde. Jeg bad personalet om vand, og gav mig et vand. Personalet havde også taget vores pas til scanning. Jeg bad om passene, og han fortalte mig, at de var givet til et andet medlem af vores selskab. Næste morgen gik jeg ned og bad om toiletpapir, og personalet (en anden personale) fortalte mig, at han ville køre toiletpapiret til værelset. Efter at have ventet et stykke tid besluttede jeg mig for at gå ud og hente toiletpapir på servicevognen. Damerne gik ind på værelserne og spurgte, om de kunne hjælpe mig, og jeg forklarede, at jeg havde brug for toiletpapir, og de gav mig tre ruller toiletpapir med det samme. Det siger sig selv, at vi (alle otte af os) gik og ledte efter andre indkvarteringsmuligheder."

"Excellent hotel, well located, warm and welcoming staff with a very family-friendly atmosphere"

"Very good for the price"

"Nice food , good selection , very well presented , service was great too"

"God beliggenhed, fantastisk og nyttig ting.Fremragende morgenmad.Anbefalet."