"The location of this hotel is excellent — just a 5–7 minute walk to the beach and about 10 minutes to the marina. The rooms are standard but clean, with most offering pleasant views of the pool and seafront. Unfortunately, the service and guest experience fall short of expectations for a 4-star hotel. Upon check-in, no information was provided regarding hotel amenities, Wi-Fi access, or room facilities. There was no welcome pack or in-room directory. Wi-Fi details had to be requested separately. The hotel does not offer room service, which is unusual for its rating. The bathroom in our room had a faulty shower screen, leaving the floor soaked after use. When I requested fresh towels from the front desk, I was met with an unhelpful attitude and told that towels would only be replaced during daily room service. However, on one occasion, our room was not serviced at all — the cleaners claimed they had done so, which was untrue. Even after reporting this to reception, only the bedding was changed; the rest of the room was untouched, and rubbish from the previous guest remained in the bathroom bin. Overall, the front desk and cleaning staff lacked warmth and professionalism, and communication was poor. While not speaking English is understandable, the unwillingness to assist guests is unacceptable for a hotel of this standard. Staff training in customer service would be highly beneficial. On a cultural note, this is a family-oriented hotel. Visitors from Western countries should be aware that, as Morocco is an Islamic country, some local guests may react with disapproving looks toward certain behaviors or attire."

"Fremragende"

"Super beliggenhed,flot,god service alt er OK"

"I had a mixed experience. On the positive side, the location is very convenient, the food offered was enjoyable, and there were several leisure activities available that added value to the stay. However, there were also some drawbacks. The air conditioning in my room was not working at all, and although I reported the issue, no action was taken to fix it. This made the stay less comfortable. Additionally, the cleanliness of the room did not fully meet expectations, as the housekeeping could have been more thorough. Overall, the hotel has several strong points, but improvements in maintenance and cleaning would greatly enhance the guest experience."

"Hotellets faciliteter var pæne, og personalet var meget venligt og hjælpsomt under min ophold. Men jeg var skuffet, da fronten prøvede at opkræve mig 20 Dirhams for at udskrive et flypass, der aldrig blev betalt før over min rejseoplevelse. Du kan nemt få det udskrivet på lufthavnen for 5 Dirhams. eller bare gå til flyselskabet for at få det gratis"

"Maden var god, ren og varieret. Værelset var rummeligt og rent. Søde senge, og smuk udsigt, selv om denne gang vi ikke havde en balkon"

"Super"

"Meget venlig og servicefuld"

"Over the last 3 years, the rooms have aged noticeably."