"This is our second time staying here and it was great. The location is difficult to beat as this part of Tenerife has so many lovely restaurants. The hotel itself was clean and the staff friendly. As usual there’s an issue with towels on sunbeds, including people who would reserve several beds so they could move with the sun throughout the day. This really needs to be dealt with. The pool bar was great and the food reasonable too."

"Alt var perfekt"

"store"

"The selected hotel was worse than expected. The garden room can't see the garden is just the road. I was given the worst room when I checked in, and after fighting I was given a similar room, which I did well. The room was not cleaned thoroughly, and the garbage was not poured out. Many breakfast plates and bowls cannot be washed clean. The good aspects were the rich breakfast, good quality, and the seafood buffet for dinner. The hotel is responsible for parking very convenient. The hotel is smaller than expected, the pool and lounge area space is cramped, but the rooms The space is relatively large."

"- Meget godt."

"My husband and I booked this last minute 10 night holiday here, it was “ on special” with Tui. We arrived late and we were really surprised to find that a cold meal had been prepared and left for us in the restaurant with a bottle of water. It was greatly appreciated. Our room was really lovely, very clean and with a nice unexpected sea view. The hotel is immaculately clean and the gardens and pool areas are kept really well. The main restaurant is very very busy at both breakfast and evening meal. The food is very good, lots of choices and show cooking. The staff are attentive and usually friendly! This hotel is very big with lots of guests but we still found it very quiet and peaceful and relaxing. We got sun beds easily every day despite the early morning rush to reserve the best spots. Our room maid kept our room spotless with little finishing touches which was really nice. There are a lot of steps to climb when you are out and about, but we are an elderly couple and managed ok. There are walks either side of the hotel, our favourite walk was to the right of the hotel to the fishing village, we had an amazing seafood lunch there at La Caleta restaurant. We didn’t sample the evening entertainment in the hotel but it was always busy. There was only one thing that we didn’t like. TUI described the hotel as totally non smoking in all areas. This is simply not true. The smokers have their own stinky designated area and when they all congregate the wafting cigarette smoke is disgusting. There were occasions where people were smoking and vaping around the pool despite the no smoking rule."

"Meget god erfaring"

"🌟 Hotel GF Victoria really surprised me! It's not a big-name brand, but the facilities are super new. It has two pools; one features a children's water park where you can let the kids loose. There's also a surf simulator, but you need to book it at the front desk. For lunch, you can order food right by the pool. This place is way cheaper than the Ritz-Carlton, but offers amazing value for money. There's also a rooftop bar with a trendy glass-bottom pool, but we couldn't go because our child was too young!"

"I rarely leave negative reviews, however this experience was so utterly unacceptable, distressing and outrageously mishandled that I feel compelled to warn future guests before they make the mistake of booking this hotel through easyJet Holidays. From the moment we arrived, the standards of hygiene, professionalism and basic guest care were deplorable. The bedrooms were filthy, clearly neglected and inadequately cleaned, with bed sheets that were not changed once during our entire 7-night stay. The condition of the accommodation was revolting and fell drastically below even the most basic expectations of cleanliness and hospitality. The organisation and management of this hotel were nothing short of catastrophic. Despite our flight not departing until 9pm, we were forced to check out at 11am with absolutely no reasonable accommodation offered. We even offered to PAY for a room for the remainder of the day due to the excessively long wait, yet this request was dismissed with complete indifference and a shocking lack of customer care. Following further complaints regarding the wash room we were expected to use — which was unhygienic, hazardous and posed serious health and safety concerns — we were eventually allocated another room. We were explicitly informed that we could access this room from 2pm and were given absolutely no exit time or further instructions. Astonishingly, after being in the room for approximately 20 minutes, other hotel guests entered the room using their OWN key card issued by reception. This was an appalling invasion of privacy, an outrageous breach of security and an unforgivable display of incompetence from hotel staff. The fact that multiple guests had access to the same room is beyond negligent and completely unacceptable. The customer service throughout this entire ordeal was disgraceful. The assistant manager behaved in an aggressively hostile, intimidating and deeply unprofessional manner — screaming directly in our faces, refusing to allow us to speak and showing absolutely no willingness to resolve the situation appropriately. At no stage were our concerns treated with seriousness, empathy or professionalism. Instead, we were made to feel like an inconvenience for raising entirely legitimate complaints regarding our safety, privacy and wellbeing. To make matters even worse, after reporting both the hazardous washroom conditions and the shocking invasion of our privacy, the hotel’s “solution” was to instruct us to shower outside by the pool area in full view of other guests. This was humiliating, degrading and profoundly inappropriate. No paying guest should ever be subjected to such treatment under any circumstances. This establishment is unsafe, unsanitary, grossly mismanaged and entirely incapable of handling guest complaints in a professional manner. The experience was beyond appalling and significantly ruined our holiday. I would strongly advise anyone considering staying here, or booking through easyJet Ho"