The hotel was wonderful and the staff was friendly. However, I was charged twice so I had to deal with that one morning when you don't really want to handle that on a vacation.
We had a great stay. It is very close to Fenway and has great eats nearby. The breakfast was very good. The service was fantastic. I left some clothing in my room, and they helped mail my items back in a timely manner.
Checked me in early which was really nice. Good location. Comfortable room. Not much of a view that I paid for. It takes forever to get in and out of the hotel the way it’s set up with the two elevators.
It’s very convenient to airport as we just have a transit flight at Boston and need to take a rest. Recommend you if you have to stay close to airport.
I got two nights stay at the hotel. My experience was fantastic from check in to check out. I arrived a little before lunch as I was transferring from Westin right next door so I wasn’t sure if I had to wait until 4pm for checkin. The front desk staff took me in pleasantly without a fuzz, very thankful for that especially when I’m on a tight travel plan. The room was very spacious and clean plenty of clean bathroom supplies, shower was awesome with just the right water pressure. The only thing I would suggest is to just leave the complementary bottle water in room (especially during the summer season) as opposed to having to pick up at front desk (which I wasn’t aware until my friend told me who was also staying at the same hotel). However the room does have two bottles of water but they are priced. I did notice that the internet is not free if you are not a Marriott member (not sure if it’s a norm now days but I think Westin was free for hotel guest and both are under the same hotel Group, but it stood out in my experience with the Hotels as I just completed two weeks of travel right before the stay), so at Checkout I asked to ensure my member number is associated with my stay and the gentleman at the front desk kindly confirmed that the internet charge will be removed on final billing. That was a peace of mind for me. Very thankful again. Overall a comfortable stay and will revisit!
Excellent hotel. Recently renovated and has a very modern feel to the lobby. Also connected to Prudential center and tons of food options within 1-2 min walking distance as a result. Room is very clean and comfortable
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