My children wanted to have chocolate on Easter morning.My kids really wanted it, so I asked a male room cleaner for an Easter rabit chocolate, but I don't know the name. After wait a few minutes and then he got me one. he was so kind and thankful, but I couldn't tip him because i didn't have the cash. Please pass this massage on to him. Thank you very much.
On arrival day, we were informed of a planned electricity power outage in all the rooms for 4 hours during our stay which resulted in no lighting, WiFi or TV working. While I understand that maintenance issues are necessary in all hotels, it would have been nice if management had made a small offer of compensation such as restaurant voucher, to guests impacted by this outage, but unfortunately no such offer was made. This has somewhat spoiled the experience of what would otherwise have been a very good hotel.
We were here for a city break, the area is up and coming with plenty of building work going on but not disruptive. It's next to the smaller train station but has direct access to the airport, the main arena is nearby as well as the conference center. Hotel itself was clean and well designed, we had a small kitchenette in the room which was a bonus.