The location is good for rail connections and tram into the city. The nearby area is mostly quiet with only a few shops and restaurants. The room was comfortable. The breakfast food choice was good, the restocking of food and tableware was at times slow, needs more staff checking regularly and refilling empty stations efficiently, especially the cheeses, hams, condiment pots, breads, tea mugs, and glasses. The reception staff member at checkout was unsure if we had paid for the room or not at check-in. We believed we had paid for the room but needed to pay for breakfast. We were given a bill for 1 night plus 4 days breakfast. Which is incorrect no matter if we had paid or not for the room at check-in. Confusing and doesn't leave you feeling confident about your bill.
This hotel has the same charm as the old town - truly part of it. The room is not so big but it's fine, the style of the deco is lovely. Friendly staff and heart warming with handwritten greeting when you enter the room, fruit, and espresso machine in the room.
You need to take tram to Bern centre which the tram comes frequently and took around 10mins only. The room is spacious and quiet. Hotel staff was helpful and friendly. There's no supermarket or convenient store around the hotel.
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Pris pr. nat fra:159 SGD
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