Booking a room for 3 adults, they will provide sofabed. But for us, better the sofa bed is folded. The twin bed, become one, was enough for 3 adults, and the room was more spacious. Water dispenser is provided near lift, and ironing room in each floor. there is no refrigerator inside the room, but we can leave food in the hotel refrigerator. Near from bus stop, its easy from bern station
The location is good for rail connections and tram into the city. The nearby area is mostly quiet with only a few shops and restaurants. The room was comfortable. The breakfast food choice was good, the restocking of food and tableware was at times slow, needs more staff checking regularly and refilling empty stations efficiently, especially the cheeses, hams, condiment pots, breads, tea mugs, and glasses. The reception staff member at checkout was unsure if we had paid for the room or not at check-in. We believed we had paid for the room but needed to pay for breakfast. We were given a bill for 1 night plus 4 days breakfast. Which is incorrect no matter if we had paid or not for the room at check-in. Confusing and doesn't leave you feeling confident about your bill.
You need to take tram to Bern centre which the tram comes frequently and took around 10mins only. The room is spacious and quiet. Hotel staff was helpful and friendly. There's no supermarket or convenient store around the hotel.
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