Vancouver Hotels with Afhentnings-/afleveringstjenester

"This is our 3rd time to stay at the hotel and we have always been pleased with the service and the amenities for the price we paid. The room had a very comfortable bed, clean bathroom , TV, heater, coffeemaker, ref, water kettle, hair dryer and of course wifi. The staff in the reception and breakfast area are attentive to our needs. We booked an airport shuttle which is free of charge and they made sure we will arrive on time to the airport, William, the driver was great ( they called a taxi service in case the shuttle does not arrive but it was not needed at the end). Breakfast had a good variety of bread, coffee, drinks, egg.and ham. There's also a.microwave to heat up food. Also, its a 7 minute walk to the CF richmond center where you can buy stuff and food. They also have a vendo machine for quick bites and drinks near the elevator.Overall, this hotel made sure our stay will be best."

"Close to airport with shuttle service. Convenient location with restaurants, supermarket and mall etc. Managed to check in less than one hr earlier. High floor arranged as we stayed three nights. Reception helped to provide map n call taxi. Room cleaning and lighting can be further improved."

"I called the hotel before my flight to ask about the shuttle bus service, and the girl who answered was like a robot in her answers and didn't seem interested in giving me very detailed or friendly answers. I was a little worried about finding the bus and asked if there was anything I needed to know about how to find the bus, and instead of explaining that the bus would have the name of the hotel on it (which was the case in the end, but isn't always the case in my experience- and I have travelled a lot) she just very robotically said to go to the charter pick up area. The shuttle bus was the main reason I booked this hotel, and I was a little bit choked by this interaction. The room was okay, it was clean, but confusingly unlit. The only light connected to a switch in the room was by the door, the rest of the room was lit only by 4 lamps (one of which didn't work) and it was incredibly dark in the room, even in the morning hours after the sun rose. The comforter on the bed was just a piece of batting sandwhiched in between two white flat sheets rather than a duvet cover. It would have been a nice service to have brought me a toothbrush to my room when I called down to the front desk and requested one, instead they made me come to the front desk in my pajamas for one. The hallways stunk of **** covered up by perfume. The guy who checked me in was nice and friendly, even though he had a lineup of people waiting to check in late at night and that must have been a little stressful for him. Overall, I felt the customer service at this hotel could be improved. Even if $120/night is not wildly expensive for Vancouver, it's still a lot of money, and the customer service doesn't need to suffer as a result."

"All satisfied with the hotel but not Trip.com where we booked in this hotel, we have to pay for the breakfast when booking with Trip.com, but indeed the hotel offers complementary breakfast, we are eating the same things paid or not paid. I think this is the problem rested with Trip.com taking advantage of tourists not familiar with local practice charging us expensive ”supposed to be free” breakfast."