Hoteller med barer i Vancouver

"Hotel location is in the heart of shopping area. Famous landmarks are within few minutes - even Canada Place is just 15minutes walk straight. If you will come from Pacific Central Station - this is just less than USD10 taxi to reach the hotel. Staff are very welcoming. Room is perfect for us - i like the wash room very spacious, towels are well arranged in rack, most importantly it has wooden floors where it's not too cold for the feet. Beds are comfortable to sleep on and room is very quiet. I highly recommend this place - eateries are within 5 mins walk (Mcdonalds, Kfc, Jollibee, Thai, Tacos, Pizza, bars, etc. Stay here is you want best shopping stores and can find anything here"

"I called the hotel before my flight to ask about the shuttle bus service, and the girl who answered was like a robot in her answers and didn't seem interested in giving me very detailed or friendly answers. I was a little worried about finding the bus and asked if there was anything I needed to know about how to find the bus, and instead of explaining that the bus would have the name of the hotel on it (which was the case in the end, but isn't always the case in my experience- and I have travelled a lot) she just very robotically said to go to the charter pick up area. The shuttle bus was the main reason I booked this hotel, and I was a little bit choked by this interaction. The room was okay, it was clean, but confusingly unlit. The only light connected to a switch in the room was by the door, the rest of the room was lit only by 4 lamps (one of which didn't work) and it was incredibly dark in the room, even in the morning hours after the sun rose. The comforter on the bed was just a piece of batting sandwhiched in between two white flat sheets rather than a duvet cover. It would have been a nice service to have brought me a toothbrush to my room when I called down to the front desk and requested one, instead they made me come to the front desk in my pajamas for one. The hallways stunk of **** covered up by perfume. The guy who checked me in was nice and friendly, even though he had a lineup of people waiting to check in late at night and that must have been a little stressful for him. Overall, I felt the customer service at this hotel could be improved. Even if $120/night is not wildly expensive for Vancouver, it's still a lot of money, and the customer service doesn't need to suffer as a result."

"Location is good. It is relatively close to the sky train and restaurants. However, the walls are thin and we can hear our neighbors walking and faucet running. The building is old with some renovations done. Could improve on the shower pressure and the air condition fan was noisy. The description on our room was “courtyard view” but I got the view of the roof with some air units and rain water. Staff at the front desk was courteous. I think parking should have been included."

"Very very pleasant stay. We used it for an overnight 14h layover before continuing our trip - location is unbeatable, 1 min walk from check in areas - staff was all around very friendly - high quality (even though a bit old), but very well maintained and also high quality bathroom equipment (soaps, cremes etc). - beds were extremely comfortable - breakfast is à la carte with views of the airplanes / terminals - gym is small but all you need is there"

"My daughter loved our room and pool, we stayed overnight. Pleasant hotel staffs. And thank you very much for granting my request for giving us an amazing view by the river. Highly recommended. All the best, Arcy"

"Close to airport with shuttle service. Convenient location with restaurants, supermarket and mall etc. Managed to check in less than one hr earlier. High floor arranged as we stayed three nights. Reception helped to provide map n call taxi. Room cleaning and lighting can be further improved."

"We have a bad experience with St. Regis. We told the front desk to help us to book a big taxi for 4 people to take us to airport in early morning, but the staff didn't mark it properly, when we double checked the 2nd time, the order wasn't there and turned out a small taxi came and they needed to reorder a big one for us. They mixed up the room charge, it was remarked to pay at the hotel, first time the staff gave us the wrong info that both rooms were already charged to my card. Then the next day, they said it was not charged yet, we told them we paid by different credit cards, but when we checked out, they charged both rooms on my card without my permission. Finally, they cancelled 1 room payment and charge it back to my friend's card. This is very unprofessional and I haven't received my statement yet and not sure if they really cancelled the wrong payment."