4R Salou Park Resort I

The beds were very uncomfortable and the hotel in general quite old. The buffet for breakfast was really good though and not far from the center

Hola, hice una reserva para la noche del 11/09 al 11/10. Mi número de reserva *********** se refiere al aniversario de mi pareja y especifiqué que tenía un pequeño gesto que no fue tenido en cuenta. Esto no es tan serio. Por otro lado, al llegar la habitación tenía 3 camas individuales (de 1 plaza) mientras que yo pedí una cama de matrimonio. Una taza del inodoro se rompe o puedes lastimarte. La jabonera con suciedad. ¡UNA TOALLA CON UNA MANCHA DE SANGRE! Esto es inaceptable. Tomé las fotos para tener pruebas que puedo enviarte por correo electrónico. Me gustaría que me reembolsaras la noche que pasé. GRACIAS

Un endroit très accueillant. Personnel à l'écoute et aimable.

Très mauvaise isolation dans les chambres, on entend tout ce qu’il se passe dans les chambres voisines et dans le couloir. Très bon emplacement avec vue mer, boutiques et restaurants à proximité.

This hotel is basic and needs a good paint in rooms and balcony’s. On arrival we had to go back to reception and ask them to get someone to clean fridge and balcony as it was dirty. We paid a lot for the week’s stay and we’re a touch disappointed. The daily clean was spot on. The staff we found on some days rude not sure if it was a language barrier with some. They was kids football tournament on and all the kids stayed in the hotel they was a lot of them in the sister hotel but did not effect our stay. There was plenty of choice for food in the restaurant but personally the snack bar was better but we also eat out when abroad in the evenings . Really good location.

On arrival the checkin was quick and easy, we were on the 7th floor, only two lifts to accommodate a hotel of this size is ridiculous. The flooring layout is mind bending, arrive on the 2nd where the pool and bar are, down to 1 for the restaurant, back up to 2 if you needed the loo whilst having a meal, down to -1 for the snack bar, go over to the ajoining Hotel for the spa and go down again into the belly of the building. Snack bar limited and used by park salou 1 & 2. We gave up eating in the restaurant, the food was repetative and extremely salty. The coffee was like dish water..... nasty. We had a double room with a beautiful seaview, the beds were very comfortable, the door to the balcony and window in the bathroom didn't lock, my partner not seeing this as an issue but I think they should of. The bathroom was very tired, terribly stained toilet (not of our making) the shower wad grubby but very powerful on a plus. The cistern lid didn't fit properly so looked filthy. There was no loo brush, cleaned up best you could but anything left was down to the cleaners which is awful. A do not disturb sign was put on the door as we like to clean up after ourselves yet this was put back inside the door, the beds straightened and bin emptied, DND means do not come in. The tv had bbc news and one GB cartoon channel, now I know you don't come away to watch tv but both of us were poorly at different times, leaving one alone in the room with nothing to do or watch, a radio station playing some English music kept the walls from closing in for a short while. If you suffer from any mobility issues, please bear in mind that access to the beach is extremely steep or has step after step after step and if it rains both of these become very slippery. Sadly we will not be returning to this hotel and the four stars next to the hotel name should be reduced or taken down.