Manuelvv
16. august 2024
The hotel is in one of the best locations. We were early and were told that we couldn’t check in the room by 2 o’ clock - no problem. When we got back at 4 our luggage was already put into our room. Unfortunately the room was only set up for two, while we booked and were using it by 3 persons. The room is great but needs some attention, old lcd tv that showed wear and tear and don’t understand some of the design choices, such as not extending the red velvet all the way at least to the end of the bed. A tv was in the mirror buoying, but no remote and was not working anymore.
This hotel had a good pool, small but nice and there was a sauna, but it was closed for maintenance, but there was a steam room. Unfortunately, that could use some maintenance as well. Very little steam was produced, a lot a mosaic tiles were missing and there was some backdrop piece missing. Also in the pool area there were two experience showers, but both were not operational and in need of an urgent update. The breakfast was ok, but the selection was limited computing other 5 star hotels. Overall, I believe there are better options in Shanghai. The hotel feels outdated and in need of an urgent update.
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