Muong Thanh Luxury Phu Quoc Hotel

Muong Thanh Luxury Phu Quoc Hotel anmeldelser

Muong Thanh Luxury Phu Quoc Hotel

Huyện, Tổ 3, Ấp, Đường Bào, Phú Quốc, Duong To, Phu Quoc Island, Kien Giang Province, VietnamVis hoteloplysninger
Muong Thanh Luxury Phu Quoc Hotel
Muong Thanh Luxury Phu Quoc HotelMuong Thanh Luxury Phu Quoc HotelMuong Thanh Luxury Phu Quoc Hotel
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

3.6/5
75 anmeldelse
Bekræftede anmeldelser
Placering3.8
Faciliteter3.4
Service3.6
Renlighed3.6
Filtrer efter:
Sortér efter:
Alle anmeldelser(75)
Positive anmeldelser(64)
Anmeldelser med billeder/video(28)
Venlig ejer(14)
Fantastiske værelser(11)
God værdi for pengene(11)
Fantastisk ophold!(10)
I nærheden af shoppingområde(8)
Praktisk for shopping(6)
Fantastisk havudsigt(4)
Negative anmeldelser(11)
CBBJOY2
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Solorejsende
11 anmeldelse
3.2/5
Slået op den 5. feb. 2025
PROS: Close to the beach, can watch the sunset from the hotel, front desk was professional and courteous, room service was great, internet was good, water pressure and temperature was good, size of the room was very specious, clean sheets, breakfast was good enough, close to the night market. CONS: My room was dirty, carpet was stained, hand print on the mirrors and the sliding door to the balcony, pink stuff on the bathroom door. 🤮 I regret staying here for 5 days because the room didn’t feel clean.
Oversæt
6/8
Svar fra overnatningssted: Dear CBBJOY2,Thank you for your valuable feedback. We are pleased to hear that you enjoyed our location, beautiful sunset views, professional front desk service, and other amenities. However, we deeply apologize for the cleanliness issues you encountered during your stay. Please be assured that your comments have been shared with our housekeeping team to address these concerns and improve our service.We hope to have the opportunity to welcome you back in the future and provide a more comfortable experience.Best regards,Duong Xuan ThangGeneral Manager.
Onthemove
Deluxe-dobbeltværelse
Overnattede i okt. 2024
Familie
6 anmeldelse
4.0/5
Meget god
Slået op den 7. nov. 2024
For the price we paid the hotel was great. The pool was big and very quiet. The room was big and the view was amazing. A few things that could be improved, we wanted food around the pool but there was no menu. And the breakfast didn’t have a lot of choice but it was ok.
Oversæt
Svar fra overnatningssted: Dear OnTheMove,Thank you for staying with us and sharing your experience. We’re happy to hear you enjoyed the peaceful atmosphere and view from your room. Your feedback on poolside dining and breakfast options is appreciated, and we’ll use it to enhance our services.We look forward to welcoming you back.Warm regards,Duong Xuan ThangGeneral Manager.
Yokogoos
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Rejs med venner
3 anmeldelse
5.0/5
Enestående
Slået op den 2. jan. 2025
Rooms are clean and service is great
Oversæt
Svar fra overnatningssted: Dear Yokogoos,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our clean rooms and great service. Your satisfaction is very important to us, and we appreciate your positive comments.We look forward to welcoming you back for another great stay.Best regards,Duong Xuan ThangGeneral Manager.
ae
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Familie
4 anmeldelse
1.7/5
Slået op den 9. feb. 2025
This is the main air conditioner 🥹
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused during your stay. We understand how important comfort is, and we regret that the air conditioning did not meet your expectations. Please be assured that we are addressing this issue with our maintenance team to ensure a more pleasant experience for future guests.We hope to have the opportunity to welcome you back and provide an improved stay.Best regards,Duong Xuan ThangGeneral Manager.
Srnt
Executive-suite
Overnattede i dec. 2024
Familie
5 anmeldelse
3.0/5
Slået op den 18. jan. 2025
Beach was dirty and nothing there😔. So expensive but i do not like the hotel
Oversæt
Svar fra overnatningssted: Dear Srnt,Thank you for your feedback. We regret that your experience did not meet your expectations. Your comments about the beach and pricing are noted, and we will review them to improve our service.We hope to welcome you back for a better experience in the future.Best regards,Duong Xuan ThangGeneral Manager.
TSG
Deluxe-dobbeltværelse
Overnattede i dec. 2024
Rejs med venner
8 anmeldelse
2.7/5
Slået op den 12. jan. 2025
there was a mouse in our room. Furniture and wallpaper need to be updated
Oversæt
Svar fra overnatningssted: Dear TSG,Thank you for your feedback. We are deeply sorry to hear about the issue with the mouse in your room and the condition of the furniture and wallpaper. This is certainly not the experience we aim to provide. We are taking immediate action to address these matters and improve the overall comfort for our guests. We sincerely appreciate your comments and hope to have the chance to welcome you again for a more pleasant stay.Best regards,Duong Xuan ThangGeneral Manager.
leoxid
Deluxe-dobbeltværelse
Overnattede i jan. 2024
Par
16 anmeldelse
4.5/5
Fantastisk
Slået op den 8. mar. 2024
Breakfast was good. Location not so good but night market and food stands are near.
Oversæt
Yoman Brunson
Executive-suite
Overnattede i nov. 2023
Rejs med venner
14 anmeldelse
3.0/5
Slået op den 30. dec. 2023
I don't want to speak bad about the place because the people are nice. In its heyday this hotel must have been nice but the tennis court along with the 10th floor doesn't exist. The hotel seems like a ghost town. We only saw 8 other rooms that were occupied. Breakfast wasn't that great. Besides the eggs and soup everything seems as though it was sitting there for a while. The rooms didn't have hot water. Made the jacuzzi not usable. The staff worked to fix the problem but we only had one days worth of hot water. Had a suite but the room it's just two normal rooms put together, lots of empty space. The view facing the ocean is nice. To sum up, there's no bar for drinks, no electricity one morning, no tennis court. Stay someplace else instead, definitely not worth the money.
Oversæt
Svar fra overnatningssted: Dear Mr. Yoman Brunson,Xin Chao, Thank you for the feedback on your experience and the review. We sincerely appreciate your insight because it helps us raise the bar and build better guest experience Feedback like this helps us constantly improve our guest experiences by knowing what we are doing right and what we can work on, appreciate the time taken to send us this helpful response. Looking forward to having you back with us Warm regards The Management
odsuren
Deluxe-værelse til 3 personer
Overnattede i dec. 2023
Familie
6 anmeldelse
4.0/5
Meget god
Slået op den 29. jan. 2024
Beach is near the hotel and very clean. Staff members are friendly. Breakfast were good
Oversæt
Svar fra overnatningssted: Dear odsuren,Xin Chao, Thank you for staying with us and posting your review.We really hope that if you have chance to come back Mường Thanh Luxury Phu Quoc Hotel again. We are looking forward to welcoming you soon again to our Hotel, we will give you a better experience. Thanks & Best regards, Mr Lê Duy Hưng - General Manager.
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i okt. 2024
Par
3 anmeldelse
3.0/5
Slået op den 8. dec. 2024
too old hotel
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for your feedback. We regret to hear that the condition of the hotel did not meet your expectations. Your comments are valuable to us, and we are continuously working on improving our facilities to provide a better experience for our guests.We hope to have the opportunity to welcome you back in the future with improvements that enhance your stay.Best regards,Duong Xuan ThangGeneral Manager.
Gæstebruger
Deluxe-dobbeltværelse
Overnattede i feb. 2024
Rejs med venner
17 anmeldelse
3.2/5
Slået op den 7. mar. 2024
Not convenient to take a bus
Oversæt
Gæstebruger
Deluxe-værelse med to enkeltsenge
Overnattede i mar. 2023
Solorejsende
1 anmeldelse
3.7/5
Slået op den 3. maj 2023
useful business center. morning buffe was pretty good, if wasn"t mess.
Oversæt
Svar fra overnatningssted: Dear Sir/Madam, Xin Chao, Thank you for staying with us and posting your review.We really hope that if you have chance to come back Mường Thanh Luxury Phu Quoc Hotel again. We are looking forward to welcoming you soon again to our Hotel, we will give you a better experience. Thanks & Best regards, Mr Lê Duy Hưng - General Manager.
忙碌興消閑之間
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Par
11 anmeldelse
3.0/5
Slået op den 19. jan. 2025
離機場約20分鐘，去南部sunset bridge 只需20分鐘，但去北部就比較遠，幸好酒店門口有免費green bus直到，但也酬要一小時；室間很大，有露台，但就是缺少傢俬，看怪怪的。
Oversæt
Svar fra overnatningssted: Dear Busy Leisure Traveler,Thank you for sharing your feedback with us. We appreciate your comments on the hotel's location and the spacious room with a terrace. We understand that the distance to certain attractions may have been an inconvenience, and we apologize for any difficulties this may have caused.Your input is valuable to us, and we hope to improve our services to better meet your expectations in the future.Best regards,Duong Xuan ThangGeneral Manager.
나름전문
Deluxe-værelse med to enkeltsenge
Overnattede i dec. 2024
Familie
2 anmeldelse
4.0/5
Meget god
Slået op den 14. jan. 2025
친절한안내, 저렴한가격, 뛰어난 접근성, 프라이빗 비치, 친환경적인 시설, 좀 부족한듯한 조식, 그래도 이가격이라면 나름 인청.단 아쉬운 의사소통은 옥에 티 그럼에도 재방문 의사있음!
Oversæt
Svar fra overnatningssted: Dear 나름전문,Thank you for your feedback. We are pleased to know that you enjoyed our friendly service, affordable pricing, excellent accessibility, private beach, and eco-friendly facilities. We also appreciate your comment regarding the breakfast, and we will work on improving its variety. We apologize for any communication issues you experienced and will address this for a smoother experience in the future. We are grateful for your intention to return and look forward to welcoming you again.Best regards,Duong Xuan ThangGeneral Manager.
Svitlana
Deluxe-dobbeltværelse
Overnattede i nov. 2024
Familie
5 anmeldelse
4.5/5
Fantastisk
Slået op den 11. dec. 2024
В отеле в принципе все нормально, есть некоторые нюансы, но они терпимы. Такие как грязные в определенных местах обои и стены. В остальном все хорошо, вежливый персонал, всегда улыбаются. Уборка вообще на уровне, убирают каждый день и меняют полотенца. Но я считаю важным сказать, в этом отеле нет эксклюзивный пляжной зоны о которой они заявляют. 6 лежаков на пляже связанных проволокой и обычный пляжный зонт на 6 лежаков, это пипец(((. Пляж не убирают, из песка торчат прутья. В общем не честно это, заявлять про пляжную зону не имея ее.
Oversæt
6/12
Svar fra overnatningssted: Dear Svitlana,Thank you for your thoughtful review and for sharing your experience with us.We're delighted to hear that you found our staff polite and welcoming, and that you appreciated our daily housekeeping service. However, we sincerely regret the shortcomings you mentioned, particularly regarding the condition of some walls and the beach area.We apologize if the beach zone did not meet your expectations. Your feedback about the limited facilities and cleanliness of the beach is extremely valuable, and we will work to address these concerns to ensure a better experience for future guests.Thank you for staying with us, and we hope to have another chance to host you in the future, offering improvements and a more enjoyable experience.Best regards,Duong Xuan ThangGeneral Manager.