Manor Hotel

Nice location, but very poor customer service. Receptionist very rude. Toilet and bathroom not well cleaned

It looked dodgy inside. Definitely not recommend to females. It said en-suite but the toilet was actually outside the room. The room located in the basement, and it was dark in the hallway.

Pro- location and price Cons - No breakfast provided despite them advertising it, Window was open on arrival so room was freezing with current weather, sink in the room but no plug, blinds didn’t cover window length so light coming in. Other guests extremely loud, lots of shouting and clapping gone midnight as well as kids running around in one of the rooms. Perhaps not hotels fault but equally this is why a staff member is needed on site. Traffic very loud from 5am ish so got literally no sleep all night. Radiator began really aggressively rumbling from around 1am for over 20 minutes. Heard a guest as I was leaving asking to cancel final night and check out early.

A very cold welcome from the receptionist and sometimes not even a greeting when we were passing by the reception. The cleanliness was mediocre, some stains on the carpet, some hair and some loose part in the bathroom. A noisy vent and a shower with barely water coming out of it. I was not expecting much from a 2-star hotel, maybe a little bit more of friendliness, caring and some kindness from the staff. The location is the best about this place, a lot of shops, restaurants around the neighbourhood and the Circle, District and Piccadilly Line allowing you to get around the major London sightseeings and attractions within 25 min.

Our stay here was terrible! Everywhere was mold, especially in the bathroom and shower. Next to the toilet were foreign hair, we assume they're from the intimate area. In the bathroom was trash from the previous guests. We had to ask for toilet paper. The Bathroomdoor didn't close properly. The shower was really small and it wasn't working properly. Everywhere was dust and during our stay, nobody vacuumed or cleaned our room. On the carpet were stains (I don't want to know what it is). You could see trough the room doors. The walls were really thin and anything and everyone. In the rooms it's very dark even though the lights were on. We couldn't close the windows and there were no curtains. The key card of the rooms weren't working often. The power was very slow. Smoking/vaping wasn't allowed, but eating smelly things like chicken tikka masala was. The whole house always stinked like food😡 In the description they say that an employee is at the reception for 24/7. The Wifi didn't work for hours, the staff claimed they would fix it, but they didn't. The male employees were not helpful and unpolite. But after 8p.m. there is nobody. We heard a costumer complainig about a mouse in their room. They changed the hotel immediately. The only good thing about this hotel is the location. It's only a few minutes from the undergroundstation away and there's a shop. I would NOT recommend to stay in this hotel!!

We booked this hotel for a 2 night stay whilst in London for a concert. The location is fantastic, only like a 10 min walk from Earls Court tube stn, and with plenty bars and restaurants around and about. The hotel is as you would expect, it could do with some renovation and repainting, but for what you pay it's fine. The sheets were clean, towels and amenities provided, i'd stay again if needed a few nights. Just make sure you don't put your key card near your phone, it will deactivate it and there is nobody on reception after 10pm.