Hoteller med parkering i Köln

My children wanted to have chocolate on Easter morning.My kids really wanted it, so I asked a male room cleaner for an Easter rabit chocolate, but I don't know the name. After wait a few minutes and then he got me one. he was so kind and thankful, but I couldn't tip him because i didn't have the cash. Please pass this massage on to him. Thank you very much.

The size of room and cleanliness is good and expected for a 5 star Marriot hotel. But very poor service staff and i can see very limited staff. The first receptionist i talk to was not so courteous or warm as we came early and decided to drop of our bags and go out till check in. The way she was communicating with us was with not so warm or good attitude. So we didn't say anything as she asked us to come 3pm though we arrived 9 am despite i am a Bonvoy elite member. After we checkin 3.30 pm we have to wait in lobby for 15 minutes to get back our bags and the next receptionist was no so warm also. I am not sure its my asian looks!! After checkin i asked for slippers and dental kits as both were not there and never they gave it despite saying they will send it..and again i went reception when we go out and come back and then receptionist said he will get it and i can carry it...never ever in my life of staying in a star rated hotel i was asked to carry slippers to my room instead of sending it to the room. So dissapoonted with Marriot Cologne. May be we expect more as we are pampered by the same hotel group in Gulf and Asia!!!

When I was checking in, I was a little worried the staff would be unable to speak English. However the two receptionists who helped me were perfectly fluent and answered any questions I had. I did unfortunately have to pay a city tax on top of my room, but it wasn’t expensive and this is a common thing in most hotels in Europe. The room itself was pretty decent and had plenty of space for my suitcase and to walk around. The en-suite was great and had good towels and hot shower. The bed was comfy with a good mattress and duvet wise, but the pillows were a bit limp and didn’t have a lot in them. I spoke to another member of staff who spoke little English, who said he’d look and bring one to my room, but this never happened. Whatever the case, still had a good sleep, would have better with extra head comfort. As for breakfast, there was a great variety of choice from fry-up food (bacon, sausages, eggs) to continental pastries and drinks. I would say the only downside was there was not enough for fruit, as there was only a few apples and plates of sliced oranges. Would have been better if there was more to choose fruit wise, but everything else was great and was a good fuel up for the day in Cologne. When checking out, they also allowed me to place my luggage and bags in their storage room with zero charge which is great when you’re exploring for the day and have a later departure time. Overall, if you’re in Cologne for a day (like me) or two, this place is a great option and I would stay here again!

The hotel is very well located, close to transport links and within walking distance of a range of bars and restaurants and many good neighbourhoods such as the Belgisches Viertel. There was a good choice for breakfast.

Nice hotel. 20 minutes by to the centre by team. There is free parking in front of the hotel. The room is big

Great stay! Clean, cozy room with comfy beds. Friendly staff, quick check-in/out. Perfect location—close to shops and transit. Breakfast had good variety. Will definitely come back!