Located in the Jiayu Campus of Wuhan East Lake University, close to the Jiayu East Entrance and Exit of Wuhan-Shenzhen Expressway, it is a large-scale comprehensive hotel integrating accommodation, catering, conference affairs, training, academic activities, tourism reception and other functions. The hotel covers an area of 50,000 square meters, with a construction area of 80,000 square meters. There are many guest rooms, single rooms, standard rooms, suites, parent-child rooms, and luxury suites, which can accommodate 800 people; It has 1 large banquet hall (600 seats), 17 luxury private rooms (262 seats), and 1 Chinese and Western buffet restaurant (252 seats) of 1,200 square meters, which can meet the needs of more than 1,100 people. There are 1 multi-functional conference hall for 680 people and 1 academic lecture hall for 400 people, 9 small conference rooms and meeting rooms, which can undertake different types of meetings and activities for more than 1,400 people; There are executive lounges, lobby bars, tea bars and other service facilities. There are more than 200 underground and surface parking spaces exclusive to the hotel to facilitate the parking needs of customers.
"先説好一點的地方吧:酒店的菜味道還行,就是較貴,一盤餃子68。 環境不錯,在大學裏,晚上可以逛下校園。
需要改進:
1 內部配套營業時間不合理,酒店位置很偏,周圍三公里之內衹有兩家外賣。但是酒店自己有便利店,但是很神奇的是,便利店早上九點還沒開門,晚上九點就關門,請問便利在哪裡? 同時便利店的位置標誌錯誤,電梯上寫的負一樓,實際在一樓,這麼離譜的錯誤都有。健身房也是九點關門,這真的是服務行業的酒店該有的營業時間?
2 服務員效率低。前台辦理入住時間花了很久,然後介紹早餐時間也模稜兩可,晚上打電話詢問是否有一次性浴巾售賣,被直接告知“沒有解決辦法”(便利店早就關門了,所以也無法下樓去買)。
2 要收按金。酒店收按金在我看來所以很古老的事了,不明白這酒店房間是有啥貴重物品,一定要收兩百按金….
3 電視出現問題。首先電視衹能看數字電視和騰訊還有愛奇藝(沒有會員),進入騰訊後電視就出故障了,一直不聽指令。
4 臨走時看到服務員直接把歡迎水果放在客人房間門口地上(不知真實情況,不做評價)
種種細節給我感覺,這個酒店就是“徒有其表”,外表富麗堂皇,內裏該有的服務做得並不好,在一個縣城非市中心位置開的酒店,一個晚上最低400多的售價,我實在想不通,怎麼值的….."