Hoteller i Solano County med svimmingpools

"The location was very convenient! It was about 20 minutes from downtown Napa and right next to a Safeway and Costco. The room was clean, but there was a pretty strong oil smell that lingered the whole day. Thankfully, the staff were very friendly and helpful, which definitely made the stay better."

"The check-in clerk when I called said they were pet friendly, and that is why we booked. When we checked in the desk clerk was very pleasant and understood our needs. There was no issue with our furry family certified support member until we came to get our breakfast. There was only a couple of people eating and we brought our dog in his support stroller to eat before leaving for the day. After we started getting our food, the young man at the desk came over to ask about our dog. Then he saw the support services vest and said okay you're fine. The some more folks came into the food area with children running all over the area. This alerted our dog to warn us as a child came running toward us. Our dog alerted us with a few barks and then the young man desk clerk came over quickly and told us we were not allowed to stay because of the barks. Yet, he never said anything to parents of the children that were being unruly and running all around the lobby and food area! The Marriott company, whom I used to have respect for their compassion with guests that have disabilities, I no longer have! There needs to be some major changes with certain staff members that are not knowledgeable enough and they need to go do some better training! This location needs some serious internal look by Marriotts upper management for the improper actions by this one desk clerk!"

"The service here was amazing. I had called earlier in advance to see if I could check in early and they allowed me to and helped me through the process. Though the issue that I had was that when I got into my room, the bed was a queen bed. When I payed for my hotel I asked for a king bed but that wasn’t given to me. Along with that the room that I was in the bolt lock didn’t work so I had to use the other lock on top but that one allowed people to still be able to look inside. What bothered me most while I was there was that the room service used their key to try and get in my room twice while I was in there."