Luksushoteller i Wien

"Wonderful stay at this lovely property, well situated in the heart of Vienna. Impeccable service, spotless room, wonderful breakfast! Returning back to this property a numerous times!"

"Positives:The location of the hotel is wonderful. You can walk to everywhere in city center. Also the train station where the train comes from airport is 3 minutes to walk. Negatives: The bed was a little old, right side was softer. Check in time should be 14.00. 16.00 is late for tired passengers. Overall 9:10"

"Our stay at SO/ Vienna was excellent. The room was spotless and serviced daily, ensuring a consistently comfortable experience. The breakfast was outstanding - both in quality and variety - and accompanied by a stunning panoramic view of Vienna. We were particularly impressed by the view from our 14th-floor room, overlooking the city center, which we enjoyed without any additional charge. The option to select a preferred pillow type was also a thoughtful and appreciated detail. There are only a couple of minor points for improvement: the room could benefit from additional lighting, and the staff checking room numbers at breakfast might consider streamlining the seating process to reduce waiting times."

"Hotel was conveniently located 10 min walk from the center of Vienna.  Rooms were a good size and clean.  It didn’t have the cotton wools or cotton buds available for use but they used a good brand of cleaning gels and shampoo - Evelyn and Crabtree.  The gym was also good with all the necessary equipment with a sauna."

"We almost had a great stay, except for one thing. The staff left one of the window open after cleaning the room. We were not able to turn on the heater when the window was open. The phone from the room to the front desk was not working. And the staff on duty did not know what to do."

"I couldn’t be happier during my three nights of stay at the Intercontinental Vienna. I was given an early check in upon arrival after a tiring long haul flight. The front desk staff was so warm and helpful, giving me all the tips to browse the city area. The location of the hotel couldn’t be better as the Metro station is directly opposite to the hotel entrance. The breakfast was awesome with good quality food which fed me so well that I didn’t need a meal for the day until later in the afternoon. I want to specially mention the nicest staff at its bar who not only provided excellent service but showed their warmth and care to their customers. During Xmas day, after my dinner at the bar, one of the staff kindly ran to the life to give me a plate of chocolate biscuits to wish me a merry Christmas. I was so touched and want to use here to express my thanks to them and to that particular staff. I wish I had his name ! Overall, I throughly enjoyed my stay there and will not hesitate to come back if I ever visit Vienna. It is the most value for money place I have stayed."

"I travelled to many countries, this hotel gave me very bad experiences. Service are bad. I did paid for the hotel, but the card could not open the room, 2nd day could not have breakfast but when I paid for the room fees the reception said was already include. But when I went to the lounge they said not include the breakfast they need me pay for them again."

"Hôtel magnifique, bien situé, décoration top. Le personnel était très sympathique. Petite amélioration qui pourrait être faite: les sets de vanity qui ont été utilisés ne sont pas remplacés durant le séjour."