Iberotel Luxor

Iberotel Luxor anmeldelser

Iberotel Luxor

Khaled Ibn Al Walid, Gazirat Al Awameyah, Luxor, Luxor Governorate, 99999, EgyptVis hoteloplysninger
Iberotel Luxor
Iberotel LuxorIberotel LuxorIberotel Luxor
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Gæsteanmeldelser

4.3/5
Meget god
176 anmeldelse
Bekræftede anmeldelser
Placering4.5
Faciliteter4.1
Service4.3
Renlighed4.3
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Alle anmeldelser(176)
Positive anmeldelser(163)
Anmeldelser med billeder/video(70)
Fantastisk beliggenhed(46)
Lækker morgenmad(43)
Udsigt til have(25)
God værdi for pengene(21)
Praktisk beliggenhed(21)
For støjende(14)
Fantastisk swimmingpool(10)
Lækker buffet(7)
Negative anmeldelser(13)
Gæstebruger
Overnattede i aug. 2023
Rejs med venner
6 anmeldelse
3.0/5
Slået op den 27. okt. 2023
Der er ingen bagageudbringning. Det er et gammelt hotel, og der er problemer med elevatoren. Den generelle følelse er gennemsnitlig. Det anbefales ikke. Den generelle servicebevidsthed er okay.
Oprindelig tekstOversat af Google
6/8
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager
cybermen
Overnattede i aug. 2023
Familie
31 anmeldelse
3.7/5
Slået op den 19. okt. 2023
Hotellets miljø og faciliteter er ret gode. Der var dog et problem med et par tjenere i receptionen. De blev bedt om at hjælpe med at bestille en bil til Det Røde Hav. Prisen var høj og bilen var i dårlig stand Nøglepunktet er, at hotellet ikke har en bilreservationsservice (Ctrip kundeservice hjalp med at bekræfte)! Men her skal jeg rose Ctrip, efter jeg har klaget, har kundeservicen hjulpet med at følge op og søgt om en vis erstatning!
Oprindelig tekstOversat af Google
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us and we succeeded to meet your expectations. Please rest assured that we are acting appropriately to address the comments mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel Iberotel Luxor.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager
Caroline marry
Standard-værelse
Overnattede i okt. 2024
Rejs med venner
6 anmeldelse
4.0/5
Meget god
Slået op den 25. nov. 2024
The breakfast is good and has the Nile view and swimming pool! The staff is friendly but the rooms are very outdated and the carpet is quite dirty… the decoration is old and you can see the dirty on the walls… we’ve asked late check out and they refused… that point could be improved. I wouldn’t stay there again… if you want a cheap hotel and don’t care about the cleaness might be ok
Oversæt
Svar fra overnatningssted: Dear Ms. CarolineThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations., Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence., we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards Atef Hussein General Manager
Wee Hook
Standard-værelse
Overnattede i sep. 2024
Rejs med venner
18 anmeldelse
4.2/5
Meget god
Slået op den 27. okt. 2024
Location of the hotel in the city centre and next to Nile river. Breakfast buffet superb. We joined for felucca dinner from hotel with USD 25 per pax and sunset cruise at Nile River. Great Stay. From hotel restaurant can see morning hot balloons take off from west bank.
Oversæt
Svar fra overnatningssted: Dear M. Wee HookThank you for choosing Iberotel Luxor to spend your holiday. Our team and I would also like to thank you for rating our hotel with an excellent rate. We are delighted to know you enjoyed your time with us here at Iberotel and the hotel meets your expectations. On behalf of the Iberotel team we look forward to warmly welcoming you again in your second home Iberotel Luxor. Atef Hussein General Manager
Felixvinnn
Overnattede i maj 2024
Solorejsende
5 anmeldelse
5.0/5
Enestående
Slået op den 22. jun. 2024
I personally quite like this hotel for its great location near River Nile and the yummy breakfast. The service is quite good and I would highly recommend if you are seeking for a nice hotel.
Oversæt
Svar fra overnatningssted: Dear Mr. Felixvinnn, thank you for choosing Iberotel Luxor to spend your holiday. Our team and I would also like to thank you for rating our hotel with an excellent rate. We are delighted to know you enjoyed your time with us here at Iberotel and the hotel meets your expectations. On behalf of the Iberotel team we look forward to warmly welcoming you again in your second home Iberotel Luxor. Atef Hussein General Manager
Gæstebruger
Superior, Queen Or Twin, Side Nile View
Overnattede i okt. 2024
Solorejsende
1 anmeldelse
4.2/5
Meget god
Slået op den 9. nov. 2024
The hotel has great gardens, restaurants and a pool that overlook the river. These amenities are well maintained and give the hotel glamour. They are unbeatable. Should I say, if the outside grounds was like the inside the hotel this will be the best hotel in Luxor. Unfortunately the rooms needs some updating. On the other hand, the restaurant staff is super serviceable. Taking everything into account this hotel is excellently priced. I would return to enjoy the river from the lovely gardens.
Oversæt
Svar fra overnatningssted: Dear GuestThank you for choosing Iberotel Luxor to spend your holiday. Our team and I would also like to thank you for rating our hotel with an excellent rate. We are delighted to know you enjoyed your time with us here at Iberotel and the hotel meets your expectations. On behalf of the Iberotel team we look forward to warmly welcoming you again in your second home Iberotel Luxor. Atef Hussein General Manager
Gæstebruger
Standard-værelse
Overnattede i sep. 2024
Par
1 anmeldelse
3.7/5
Slået op den 3. nov. 2024
All was fine until the last day before the departure which the restaurant staff mentioned that the bill cannot post into the room due to the system error. The staff not really helpful except one bellman ( cannot remember his name, tall and slim)
Oversæt
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations., Please rest assured that we are acting appropriately to address the Comment of Staff Behavior Mentioned and prevent future occurrence., we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards Atef Hussein General Manager
Gæstebruger
Standard-værelse
Overnattede i feb. 2024
Solorejsende
2 anmeldelse
3.7/5
Slået op den 20. mar. 2024
I arrived at 10pm and check in process was very frustrating. First time I got the room card, it wasn’t activated, so had to walk back to the reception. Then I had to do another 2 walks to reception as they kept giving me a twin room instead of the double bed room I have booked and paid for. Bed mattresses needs replacing as it has two lower parts within it, never seen that in the 4 star hotel. On the positive side the breakfast was the best I had in Egypt hotel. Nice swimming pool and amenities.
Oversæt
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager
YUE
Overnattede i sep. 2024
Rejs med venner
4 anmeldelse
3.7/5
Slået op den 12. nov. 2024
The room are old , but the restaurant's food are nice . the service is okay
Oversæt
Svar fra overnatningssted: Dear M. YueThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations., Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence., we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards Atef Hussein General Manager
W
Overnattede i dec. 2023
Solorejsende
62 anmeldelse
3.2/5
Slået op den 28. jan. 2024
Hotel has lots of restaurants and bars. The dinner buffet was actually pretty good. It’s a nice location. BUT the room is definitely a 2 star hotel room. They only provide a hand towel and body towel. No other towels including no bathroom floor towel nor mat. The bed is very firm. The room is very old. The master light switches do not work. You need to manually turn on the lamps. I ordered room service and they didn’t bring me what I ordered. The food was burnt and they substituted food without asking. It should have French fries, but they gave me bread and rice. I didn’t eat 90% of the food and left it outside my door to be thrown away.
Oversæt
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager
Yo.drea
Standard-værelse
Overnattede i dec. 2023
Solorejsende
12 anmeldelse
4.5/5
Fantastisk
Slået op den 14. jan. 2024
As a solo traveler, I found the hotel a bit outdated, but the room was satisfactory. The breakfast provided diverse and tasty options. The staff was friendly, amenities were good, and the hotel's proximity to the Nile River was a plus. Conveniently located within walking distance of both local and Western restaurants. I had a partial view of the Nile River from my room balcony.
Oversæt
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager
W
Standard-værelse
Overnattede i dec. 2023
Solorejsende
62 anmeldelse
2.2/5
Slået op den 2. feb. 2024
Need new management and staff. Need to update the rooms. It’s an old 2 star hotel
Oversæt
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager
kaiibulavardez
Overnattede i nov. 2023
Solorejsende
2 anmeldelse
4.5/5
Fantastisk
Slået op den 1. jan. 2024
This hotel is great for the price. Breakfast is included, my room had a small balcony. The shower was nice. Location was central and also not far from the airport. Check -in was easy and quick. They have a big lounge in the lobby. The back area has a great view of the Nile River. They give you a free liter of water each day. The breakfast isn’t amazing but it was good enough. I think the housekeeping is used to walking in so just double lock the door when you are In the room and don’t want house keeping duties. Overall no complaints !
Oversæt
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager
SugarB
Overnattede i nov. 2023
Rejs med venner
8 anmeldelse
3.5/5
Slået op den 2. jan. 2024
The location is at the city center which is great. Love that the hotel is by the Nile River and the pool right inside the Nile! Recommend to enjoy watching sunset from the hotel terrace overlooking the pool and the Nile. Room is clean and comfy. The only thing that I wouldn’t give this hotel a pass is the toilet amenities. Apart from shower gel, shampoo, and conditioner, there is nothing provided. Our luggages didn’t come when we arrive in Luxor at late night and that’s a big problem for us. Overall is still a good hotel in Luxor.
Oversæt
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to share with us your experience. We do apology that your experience did not meet your expectations. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are acting appropriately to address the problem Mentioned and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager
AKgoesEverywhere
Superior, Queen Or Twin, Side Nile View
Overnattede i sep. 2023
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 11. okt. 2023
Hotel location was great, 10 minutes walk from Luxor Station, right on the Nile, staff is super friendly and polite, especially Ms. Mayar who’s super helpful and cheerful spirit made our stay joyful. Room was super clean with enough amenities. Breakfast was amazing, big variety and fresh, also don’t miss the beautiful sunset at the pool by the Nile, and watching hot air balloons in the morning. Nice Egyptian food restaurant nearby on the river called “ El Kababgy” recommending you to try their Tajin & Mix Grill. Thank you Luxor Iberotel, will definitely go there again.
Oversæt
6/8
Svar fra overnatningssted: Dear GuestThank you for spending your holiday in our Iberotel Luxor and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us, and we succeeded to meet your expectations. Once again, thank you for the lovely comments encourages us to move forward and better serve our dear guests. Looking forward to welcoming you back again at our hotel Iberotel Luxor. Thank you, once again, for your visit to our hotel, and your valued feedback. Kind Regards Atef Hussein General Manager