Lord Morgan & Exclusive Design Nişantaşı

İmpeccable service,stylish rooms and memorable experience.Highly recommend!The hotel’s central locatiom was another plus.İt alkolden for easy exploration of the city.Room clean and tastfully decorated.Mant thanks to Mr Mourad!!

It was a really good experience. Best location I’ve ever stayed in İstanbul, that is really important for me. Room was clean, linens towels etc. spotless... Housekeeping and staff was always helpful, thank you all btw:) also you can drink the most amazing coffees in the cafe downstairs

We booked the 3-bedroom apartment for 3 people. We let ourselves be guided by the booking photos. When we arrived two of the bathrooms in the rooms had a terrible smell. The bathrooms do not have tiled coverings on their walls, their walls are painted dark colors, so you cannot see if they are really clean. The walls and ceilings need maintenance. The furniture, closets and floors are deteriorated. What bothered me the most was the hygiene in the bathrooms, everything looked really dirty and had a bad smell. It's not worth what you pay for this accommodation. There are hotels nearby like the RAMADA or other local hotels, which are at the same price and do not seem to have these conditions. I feel like this is an accommodation that could cost 25 dollars a night. Maybe for young people who don't pay attention to things like hygiene. It is important that customers make informed decisions about this accommodation. I only give it one star because it is what it deserves for what it has. It's not worth what it costs. Unfortunately I did not read the Google comments before booking, only the booking reviews where they rate it 8/10, this is not real. I do not recommend this accommodation for people who care about getting their money's worth.

We had booked to stay at Lord Morgan & Exclusive Design Nişantaşı during the May half term via ***********, a few days before travel we were informed my mother has cancer, therefore we cancelled the stay knowing that we will be losing the full amount which we had paid. At the time of cancellation, I sent a message both via *********** and hotel WhatsApp and requested a cancellation no show invoice so I can send to my insurance company. Since then, over two months now and chasing over 10 times directly and three times via *********** they have failed to produce the cancellation invoice. According to *********** they have not followed *********** processes and marked us as no show despite us cancelling the booking at least few days before travel. Each time contacted directly, they just give empty promises that they are looking into it and that they will come back, they never come back and have not produced the required document. If this is an example of their customer service level and how they treat customers, I certainly and strongly recommend do not book with this hotel, completely un-helpful customer service team, no one has taken responsibility to resolve a simple issue and issue an invoice. Very poor experience.

Like there a lot, people are superb friendly, they are always ready and eager to help and asssit you. What a wonderful experience.. definietly recommended. Big and fresh terrace flat with cozy balcony. Apartment has washing machine and dryer. It really worked a lot.. just like a home..

Mainly satisfied during our stay. The hotel is of literally a great location and the crew was pretty caring and kind. Our room was, as is in the pictures, top-end, well-equipped and pertectly clean. Highly recommend!