Mukarnas Taksim Hotel

I had the worst experience in this hotel. This is only due to the manager on July 8th. He went to me and my family while having breakfast and asked for more money in front of all people having breakfast. I made booking through trip.com and it clearly states in reservation that it is for 3 people including 1 kid. He refused to accept this reservation as he said his reservation is made through ******* and is made for only 2 people. It is a shame the way he was treating us although I already paid for 3 rooms. He also made me pay 60 euro for using the same room as my wife when checking in for no good reason as my name was included in the two other rooms that I previously booked. Shame on him and on the owner who made this guy a manager for his property. He needs to attend a course of how treat people right. Unfortunately, he ruined the whole experience as everyone else in the hotel was really nice.

Excellent service. Nice breakfast with vast variety. Good location with easy access to Metro and Taksim Square.

Location is good for the price. The only thing I don’t like is breakfast. It’s not so great and the staff are so annoying. Leave me alone, I’m eating. I’m not giving you a tip for a free breakfast. One thing I don’t like about Turkey.

hotel clean and comfortable

Is good comparing with price

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