Marco Polo Hongkong Hotel

I recently had the pleasure of staying at Marco Polo Hotel in Hong Kong with my family, including our three kids, and we had an amazing experience! From the moment we arrived, the staff was incredibly welcoming and attentive. A special shoutout to Mr. Hin, who went above and beyond to ensure our stay was comfortable and enjoyable. He provided fantastic recommendations and made sure our kids felt at home. The hotel offers stunning views, excellent amenities, and a fantastic location near major attractions, making it perfect for families. We look forward to returning to Marco Polo Hotel and highly recommend it to any families visiting Hong Kong!

Good staycation experience , The hotel is highly accessible and there are shopping malls nearby that can provide entertainment and leisure services.

Hotel has the deepest swimming pool. A vintage HK hotel. It is well maintained but not without problems Bed-Light controls not working well Housekeeping is efficient Front desk staff not the most experienced. Not enough sitting area in the lobby

Good location with a fantatic view of Victoria habour

Booked a larger room and first night I had a harbor view but the room was a little small. 2nd night I upgraded to a suite and it was huge. Maybe 5 times the size of the first room. Very pleased with that room. Had a kitchen, a full size dining table with seating for 6, bathroom had a bath and a separate shower. The bed size was king size and in a separate room. Lounge seating for 8. This room wasn't offered by trip.com. Executive Lounge was great and had afternoon tea, then free happy hour drinks later. Breakfast also in the exec. Lounge with personalized service from very nice staff.

The room I booked was priced at £274. I felt like I had arrived in Gaza, as the room had a war-torn aesthetic. A moldy shower curtain and a stained bathtub completely killed my idea of relaxing with a bath. The room reeked of mold, with water stains and cracks all over the walls. The soundproofing was atrocious—I could count every sneeze from the neighboring room. Before using the coffee machine, I wisely tested it with plain water first, only to see yellow water and unidentified black particles coming out. The most ridiculous part was at night when I was trying to sleep. Due to the aging wardrobe, the door couldn’t be closed properly, which kept the wardrobe light on and made it impossible to rest. I tried everything to fix it, but nothing worked. Finally, I contacted the hotel, and someone came to fix it at around 1 a.m. Even the repair person couldn’t resolve the issue at first and had to use a tool to jam the switch to turn the light off. He mentioned he would come back later for a permanent fix. Honestly, I rarely leave bad reviews for hotels—the last time was because of a giant spider web in the room. I don’t know where else in the world a hotel priced at £274 could fail to meet basic cleanliness standards. Maybe I just haven’t traveled enough? But I’ve stayed in places like New York, London, Paris, Tokyo, and Switzerland at similar price points, and I’ve never encountered anything like this. I’m truly at a loss for words.