Hotel Ease · Tsuen Wan

Disappointing experience. Stayed for 5+2 nights and also paid for breakfast. Not only there were limited choice of food, we were served the same food every morning. So disrespectful to guests. The location was bad - in an industrial area and very far away from the MTR station. We needed to depend on the hotel’s shuttle bus which limited our freedom of time. The room layout was even worse. No wardrobe and just a few miserable hooks. We have no place to air our clothes as ours was a seven-night stay. The WC cubicle has no wash-basin. The one and only wash-basin was inside the room beside the bed - and shared by both the WC cubicle and bathroom. The counter top with this built-in wash-basin also double-up as a makeup area. Such inconvenience for friends sharing the room. Electric kettle was provided but there were no complimentary teabags or coffee. Provided only basic items - a pair of toothbrushes given - no shower caps for the ladies...etc. We would never return to this nightmare of a hotel again.

Hotel Ease Venue is great as it is in the middle of all tourist spots from Disneyland, Nhong Ping, Lantau, Mongkok, Kowloon with very accessible MTR stations with very good complimentary free shuttle bus to Kwai Hing Stations from Hotel Ease (vise versa) helps to reduce fare expenses i give 3👍🏻👍🏻👍🏻 Hotel price too surely a budget friendly and the staff from reception are accommodating to all our queries where the best way to go on our traget places to visit within Hongkong they can suggest you options on how to get there😊😊😊 That would be great if Bidet in toilet could be suggested to be installed.

The site is good. The customer service is also incredible that the staff are nice to give a helping hand to me.

much better service. Much bigger room, much more convenient shuttle bus. Gotta be option 3 here next time.

Good location, nice service, clean and tidy. Have inhouse gym

I have stayed in Hotel Ease for a few weeks in 2023 when I visited Hong Kong. I was satisfied with the hotel and it's service and that's why I choose to stay in the hotel again. The front desk staff is polite and helpful everytime, and that's no exception this time. I told the staff that I stayed on the top floor, ie 22/F, last time and I found it very pleasant. The reception staff gladly told me that she can find me a room on the same floor. How wonderful. The hotel is located in an industrial area (used to be at least) and quite distant from major shopping malls and tour attractions. With time, the new development in the area offered restaurants, supermarkets and the like and people don't have to travel far to buy the necessities. The shuttle service runs every half hour and guests can travel to Kwai Hing MTR Station and go to their destination with ease. The shuttle is always on time and I found it very convenient. The hotel has a restaurant that offers buffet breakfast, lunch and dinner. The price is very reasonable. We paid $60 for the buffet breakfast, which is comparable to the fast food outlet. The buffet, while limited in choices relatively, offers decent food and adequate for all. I enjoyed my stay in Hotel Ease and would not hesitate to stay there again if the opportunity arises.